Question about Arris SURFboard® SB5101 Cable Modem

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I am wanting to have internet on my desk top and my lab top through the same modem, i have a usb for the lap top but it wont connect it says error 815

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Are you trying to connect one to Ethernet and one USB?
You can only use one or the other. If you want use both just get a cheap router or ask your ISP if they offer one. Most do.

Posted on Apr 23, 2014

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You need to make sure you have the usb drivers that go with that modem installed on the lap top. I think you can get them from the manufacturers web site if you don't have the disk that has them.

Good Luck
cookEmonster

Posted on Oct 13, 2010

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