Question about Fisher and Paykel GWL11 Top Load Washer

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How do I take apart my fisher & paykel top load washer to get to the water pump. I have an error code 37 which means blocked water pump

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Hi just read your posting.Now if you look under the machine to the front right you will see a fan.This is your pump.Turn the fan a few times to loosen it.The fan should turn freely.Put the machine back on its feet and select a spin cycle and push the start button.The machine should start to drain.Please reply on how you got on or if the machine still does not drain or for further assistance.Looking forward to your reply.

Posted on Oct 08, 2010

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Hi! F&P 503 smartdrive is working OK, but will not proceed when auto level setting is selected. OK when manual level settings are used. Any suggestions?

Posted on Apr 18, 2011

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Posted on Jan 02, 2017

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SOURCE: how do I take apart

Hi just read your posting.Please look at my other posting for help.You must have posted your problem twice.

Posted on Oct 08, 2010

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Fisher and paykal IWL16 washing machine showing fault 37 tub not emptying or spinning when put on spin cycyle


Hi just read your posting.Error code 37 means PUMP BLOCK ERROR.Drain some of the water by hand enough to look under the machine to the front right.Do you see a fan.If you do this is your pump.If you do not see a fan then you have the new style of pump.Please reply on which style of pump you have and I will guide you in rectifying this fault.Looking forward to your reply.

Oct 11, 2010 | Fisher and Paykel IWL12 Top Load Washer

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Hi just read your posting.Now error code 37 is called PUMP BLOCK ERROR Do you hear the pump pumping any water if you advance the cycle to spin and push the start button?Please reply with additional information and I am sure I can help you.Looking forward to your reply.

Oct 04, 2010 | Fisher and Paykel IWL12 Top Load Washer

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Fisher & Paykel GWL15 washer stops during wash, beeps, and displays the 3rd, 6th, and 8th lights. The problem began intermittently about a week ago; however, powering off, changing the cycle, and...


Hi just read your posting.Now error code 37 is called pump block error.This means either your drain pump is jammed, or the drain pump is blocked or the pressure switch tube that regulates the water level is kinked or blocked or the motor controller is faulty.Does your machine always drain the water?Please reply and let me know if your machine is draining the water and we can track the fault down.Looking forward to your reply.

Sep 16, 2010 | Fisher Paykel EcoSmart GWL15

1 Answer

Error code 37


37 error is 'pump blocked' It shows when there is little or no change in water level when draining.. It can be caused by a number of problems, but far and away the most common reason is that the pump has something jammed in it! It isn't a big job, but it can be tricky, and the resistance on the pump motor should be checked in case it needs replacing.. A faulty pump can damage the electronics. Empty the machine by baling it out because when the pump is removed any water in the machine will flow from the pump port. A quick job for a tech! Good luck....Nomess

Jun 10, 2010 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Code37


Error code 37 means you have Pump Block Error.Now there are 4 reasons the machine will have this error--1---Your pump is jammed and will not drain the water.--2-- Your drain hose is kinked or blocked .--3--The pump or wiring to the pump is faulty.--4--Your motor controller is faulty.Now where is your pump draining to? Is it draining into the laundry sink or to a grey water hose.Please reply with answer about where it is draining to and I can help you further.

Jun 09, 2010 | Fisher and Paykel GWL11 Top Load Washer

3 Answers

Fisher & Paykel GW612 Top Loading Washing


Hi there
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.

first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage.
Hope this solves your Problem.

Nick

Jun 21, 2009 | Fisher and Paykel Fisher & Paykel Washer

1 Answer

Screen has code 37 on it


Hi, welcome!
Code 37 is a "pump blocked error" code. Typically this code is triggered when the machine does not sense a change in the water level when called for. Check for debris caught in the pump, either in the impeller for moving water or in some cases, the external cooling fan impeller (exposed underneath the machine) gets snagged with a piece of fabric softener sheet (such as "bounce") and this will stall the pump and trigger a code 37.

I hope you find this info useful and thanks for using Fixya.

Jan 26, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

2 Answers

Too many suds


Most probably a blocked or partially blocked pump.

Sep 18, 2008 | Fisher and Paykel GWL11 Top Load Washer

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