Question about HP LaserJet 4000tn Printer

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HP LaserJet 4000tn Printing a Black Line

Hello,
This is a message that I received from one of my customers:
"Need to have the HP LaserJet 4000TN looked at by local support. The printer is printing but printing an extra edge on one side of the paper. "
The printer is printing a black line down the left side of the paper. Does the print cartridge just need to be changed or refilled?
How do I solve this problem?
Thank you,
Wyatt L. Thorpe

Posted by on

  • Wthorpe Jun 02, 2008

    I actually just cleaned it really well and that fixed the problem. Thank you for your response though. I know that replacing the toner cartridge will definitely be next. Thank you for your help.

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Your fuser is bad. Easily replaceable. Two screws and it is out.
Problem will stop.

If the line was in the MIDDLE of the page (not on the edge) then it would be the cartridge.

Posted on Mar 12, 2009

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Change the toner cartridge, refilling will not solve the problem.

Posted on May 29, 2008

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