I don't actually know which Kenmore model I have. The number I have is 25357382601. It is only 1 1/2 years old, but the water dispenser is not dispensing. I am rather handy and could possibly fix it myself. Any ideas?
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Your water control valve is defective and will need to be replaced. Even though you hear the electrical part of the valve turn off the mechanical part of the control valve is stuck open causing water to continue to flow. What is your model number? Kenmore model numbers look like this example=> 312.234567 If you can find your model number I will show you the replacement part number, Thanks Sea Breeze
Most likely the dual water control valve is not opening to allow the water to the dispenser if that is your meaning. Now if you mean water for both dispenser and ice maker then that would change everything. See if you can locate the model number that Sears puts on the door frame near floor. The fresh food section door at base and the number will look like this example 312.256489 With that number I can see everything your side by side came with and tell you the parts and locations. You also can have someone test voltage going to the water control valves while someone presses the dispense water switch. And with a voltage meter set to OHM's test the coils on the dual water control valves for resistance and if one has a very different number that can tell you. So we have several things to look for, water supply, dual water control, (if one works and other will not) and model number, Let me know what you find, Sea Breeze
Even though it doesn't seem like it's coming from your freezer, morre than likely that's where it's coming from. At the back of the fridge there will be a drip tray that actually catches the water from the thawing freeze. One way to avoid access water is to simply turn down your freezer and fridge. Usually if they are number 0-10, both frigde and freezer should be set on the 5 level.
Most times it's the water control valve on the rear of refrigerator and near the floor. And you can test the ice maker by filling with water. Let it freeze and if it dumps the ice and does not refill then the water control valve. If the water freezes and nothing happens the the ice maker is the problem. If you had your model number I could tell you part numbers. Anyway try that and let me know your findings. Kenmore uses a model number like 312.54689 for example found on front near floor and behind the fresh food section door. Let me know, Thanks Sea Breeze
there is a small pc board right there in the front panel it sontrols everthing from the light to the water and ice despensing . there are a lot of problems with this board and there not cheep from 65.00 to over 100.00 . i would wait untill another part of it fails ,and it will your water will go out ,or your ice . then you will be forced to replace it most only last 5 years ( new refrigerators are only lasting 7 to 10 years ) good luck
I had the same problem, in reading a bunch of other similiar issues with various models, the best thing I found was that the water line inside the freezer door is frozen. I had to isolate this portion of my water line from the wall all the way through the frigde. It you unplug, take out screws from he back cardboard cover so you can follow the waterline through the fridge. The valves are pretty easy to take apart/put together. To take apart a valve, just press down on the ring around the valve the pull the connecting apart. To put back together, push the same ring down, then push the connection back together. To check the water flow, plug the fridge back in and have some one push the water dispenser as you check each valve. I suspect the problem is in the freezer door, so you should just check the valve under the bottom left side of the freezer door. From here to the dispenser the water line goes through the door. I used a blow dryer to heat up the inside of the freezer door just behind and below the dispenser unit for about 5 minutes. Try and run the water again and it should work. Good luck