SOURCE: error #762 dead battery
You'll need to call Monarch for service... That error code indicates a mother board failure...
SOURCE: how to test monarch 9825
Press the left and right arrow keys at the same time. Printer will spit out 2 test labels. The top label tells you how many bad dots you have. Also check the checkerboard print at the bottom of labels. You will be able to see if you have any bad dots.
SOURCE: Attempting to print labels from a Monarch 9855
768 is a bad printhead. It could mean that your ph ribbon is disconnected from the ph, or you actually have too many bad dots to print.
Even if you could temporarily get a workaround for this issue, you will need to replace the printhead if your ribbon isn't disconnected. Contact the company to get a ph sent to you. 1-800-543-6650
SOURCE: I work in a lab
These types of errors are data errors. If you post your datastream, I may be able to tell you where the error is at.
SOURCE: Take up reel not working on Monarch 9825 printer
Go into the printer's menu and turn on the ribbon, or if you are using a 3rd party software, go into the software settings to tell the printer that it has a ribbon.
If you go through the printer, use this document. Go to chapter 4, page 4.
http://www.monarch.averydennison.com/support/doclookup.asp?printer=9855&doctype=oh
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