Question about Sony Playstation 3 (PS3) Console

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When using my ps3 I have audio and no picture or picture and no audio when playing games and dvd's. This problem just happened recently, it worked before.

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  • 358 Answers

HI, you will have to do a troubleshooting process.

You connections might be faulty,
wrong connection setting,
Wrong resolution setting,
and other related problems.

Some users are reporting that although they are getting images on their TV, the content is distorted when playing DVDs or Blue Ray Discs. The most common cause of this occurs when you hook your PS3 to your TV through a VCR. Some types of copy protection built into older VCR units may cause the distortion. If this happens, just plug your PS3 directly into your TV and by-pass any other components.

Fortunately, most no-picture issues with the PS3 fall into one of the above quick-to-fix situations. If you still can't get a picture on your TV with your PS3 connected, you might want to check the material that came along with your console and look for the customer service number. Hopefully, your warranty will cover any work that might need to be done or provide for a replacement unit.

hope that helps.

need any assistance, you can pass your comments.

Take care

Posted on Oct 07, 2010

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