Question about HP DeskJet 5650 InkJet Printer

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Vista with IE7

When I got my new computer with Vista Home Premium, I was advised by HP that they were not going to come up with driver and software for Vista. However when I hooked up the printer to the new computer, Windows found a basic driver so printer worked without the software.
I also have a Brother all in one printer and it works fine.
At first my Deskjet 5650 worked fine. Then it got to the point that I could print email or Word but not pages from the browser.Now it won't print anything. It is 3 1/2 years old.
Whne I try to print, I get error-printing in the queue.
Do I throw away the printer?

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  • 2 more comments 
  • auggief May 29, 2008

    Per my original post, HP already said no driver updates as it wasn't worth it for them to update a driver and software for a 3 year old printer.

  • auggief May 29, 2008

    As mentioned HP has stated that they have no intention of updating the driver for this printer model

  • auggief May 30, 2008

    Microsoft provided a basic driver and printer worked for a year. Something happened that won't let me print. I have seen comments on forums saying that it could be something to do with IE 7 but I have had IE7 for a long time. Besides, until recetnly, I was able to print emails and from Word but now I can't print and getting priting error in queue.

    When I hold paper feed and turn on printer it will print a test page. It appears to be a communication problem between the computer and the printer. As stated before, my brother printer works fine.

    I doubt the HP has any legal obligation to update software on older printers when a new OS comes out.

  • auggief Jun 02, 2008

    Solved. If it will help anyone else it is just more of Vista's security.

    All I have to do when opening IE 7 is to right click the desktop icon and choose "Run as Adminstrator. Then I can print web pages.

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  • 10,594 Answers

Why dont u check HP deskjet website for printer driver update? may be its avaible there.

Posted on May 29, 2008

  • Shahid Electronics
    Shahid Electronics May 30, 2008

    Take them to court, hp & Microsoft. They must provide the driver updates as its their product and you had paid for it.

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