Question about Brother MFC 240C All-In-One InkJet Printer

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I forgot to pull the tab off my new (black) ink cartridge after I replaced it and didn't realize it for a few weeks. I finally figured it out and pulled the tab off but my print quality was poor for a while despite many cleaning cycles and now the printer won't print at all - it keeps saying it needs maintenance and to see the manual I can't find...any thoughts?

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Print faded after replacing black cartridge Brother 240C

The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

Posted on Jan 08, 2009

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the kowalski
  • 86 Answers

SOURCE: brpther DCP 330c does not recognise new black ink cartridge

Usually there is more than one cartridge empty when you receive this kind of problem. Try opening the top cover and check if the display changes - it should change to specify one (or more) of the color cartridges as empty. That one(s) should be changed too.

Posted on Jun 03, 2009

  • 26 Answers

SOURCE: MFC-490CW Won't print black

We are going to attempt to do a "power purge" to get rid of any clogged ink nozzles. Note, this will probably eat up about half of your ink, but that is the price you must pay in order to attempt to fix this bad boy.

1) Get into maintenance mode. Press these keys: Menu -> Black Start -> Scan x4 (hit it four times). A number pad should come up. If not, do it again.

2) Hit key 7, then key 6.

3) Press the right key until you get to "CLEANING BLACK."

4) Press 3.

5) Press Black Start.

After it purges and gets back to the main maintenance screen, press keys 9 and 9.

Let your printer start back up. If this does not work, try the above steps up to three times. If it does not work then, you need a new print head, which is not a user-replaceable part on this model.

Good luck.

Posted on Aug 18, 2009

  • 7 Answers

SOURCE: printer won't print black ink

From multiple online sources, this appears to be a fairly common problem with this model. As a matter of fact, my 490CW is experiencing the same exact issue. Called tech support and they're issuing an exchange. I'd advise that you do the same.

Posted on Oct 12, 2009

  • 1 Answer

SOURCE: I have to print a

here's a solution i came across when dealing with the same problem. apparently the printer expects all of the cartridges to be full and has a sensor to make sure they are even when only printing black. hope this helps!

http://journal.drfaulken.com/trick-your-brother-inkjet-into-working-when-an-ink-cartridge-runs-dry/

Posted on Jul 13, 2011

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Won't detect black cartridge


->First check the cartridge compatibility.
->Are you sure not to touch the electrical contacts or print head nozzles when handling the printer cartridge.
->To clean the print head
->Update the printer driver if it is necessary..


If you need any kind of technical assistance on printer you can contact support cell at http://www.vtechsquad.com/

Nov 07, 2012 | Brother MFC-9840CDW Laser Printer

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Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
  1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
  2. Wait for the print cartridge alignment process to fully complete.
  3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
  1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
  2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
  3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
  4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
  5. Pull the print cartridge toward you and out of its slot.
Step three: Install the new print cartridge
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    • If you are installing the tri-color print cartridge, slide it into the left slot.
    • If you are installing a black or photo print cartridge, slide it into the right slot.
    Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
  3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
  4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
  5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
  • The automatic alignment process is not complete.
  • The ink cartridges are not properly installed.
  • One of the ink cartridges is defective.
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The product needs to be serviced.

Aug 28, 2008 | HP Office Equipment & Supplies

1 Answer

New ink cartridge only last less than two weeks after printing less than 30 pages


I had that model and the same experience. I kept buying ink until I realized I could have nearly bought the printer for nearly the same cost as ink refills, black and color. I also had an HP. Same thing. I finally bought the Kodak 3250. The ads about ink costs was so correct. Many more pages are printed before the "need ink" message is displayed. Buying ink online saves even more.

Mar 27, 2012 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

How do I remove and replace the ink catridge ?


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01429130&cc=us&lc=en&dlc=en&product=3645100&tmp_track_link=ot_search

Please follow this link and well you would have your ink cartridges replaced without a problem.

Otherwise this is what you do

Step one: Remove the old cartridge
  1. Press the Power button ( c01983533.gif ) to turn on the HP product.
  2. Open the front access door. The carriage moves to the far right side of the HP product. CAUTION: If the HP product is off when the front access door is opened, the HP product will not release the cartridges. Figure 1: Open the front access doorc01429211.gif
  3. Wait until the carriage is idle and silent, and then lightly press down on a cartridge to release it.
    • To replace the tri-color cartridge, remove the cartridge from the slot on the left.
    • To replace the black cartridge, remove the cartridge from the slot on the right. Figure 2: Remove the black cartridgec01429212.gif
  4. Pull the cartridge toward you and out of its slot.
Step two: Prepare the new cartridge Use the following steps to prepare the new cartridge for use in the HP product. Which cartridges you use depends on your country or region. To check the cartridge compatibility for your product, right-click this link, HP SureSupply , and then click Open in New Window . If your language or country does not display next to the globe icon (c01906983.gif ) select your language and location.
  1. Remove the new cartridge from its packaging. Be careful to touch only the black plastic.
  2. Use the pink pull tab to remove the plastic tape gently. Figure 3: Remove the tapec01367670.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the contacts or ink nozzlesc00442147.gif
Step three: Replace the old cartridge Use the following steps to replace the old cartridge.
  1. Hold the new cartridge with the HP logo on top, and then slide the cartridge at a slight upward angle into the empty cartridge slot. Push the cartridge in firmly until it snaps into place.
    • To install a tri-color cartridge, insert it into the left slot.
    • To install a black cartridge, insert it into the right slot. Figure 5: Insert the black cartridgec01429213.gif
  2. Close the front access door.
  3. An alignment page prints. You do not need to do anything with this page yet. Continue to the next step.
Step four: Place the unused cartridge in a cartridge protector If you are temporarily removing a working cartridge (for instance, removing a black cartridge in order to install a photo cartridge), put the cartridge that you are not using in a cartridge protector. NOTE: Cartridge protectors come only with photo cartridges. If a cartridge protector is unavailable, store the unused cartridge in a rigid, airtight container (not a plastic bag). If unprotected, the cartridge can dry out and become unsuitable for use. Step five: Align the new cartridge The HP product prints a cartridge alignment sheet when you install new cartridges.
  1. When prompted, load unused, plain white, U.S. letter or A4 sized paper into the input tray, and then press OK on the HP product control panel.
  2. Lift the scanner lid.
  3. Place the alignment sheet on the scanner glass so that the top of the sheet is on the right side with the text facing down. Make sure that the sheet is aligned with the right front corner of the scanner glass. Figure 6: Place the alignment sheet on the scanner glass
  4. Close the scanner lid, and then press OK on the HP product control panel. The HP product aligns the cartridges.

Oct 22, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

How do you place cartrige in printer


Step eight: Install the cartridges
  1. Raise the top cover of the product. Figure 5: Raise the cover c00830210.jpg
  2. Remove the new cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tapec00442146.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00442147.gif
  3. Slide the new cartridge forward into the empty slot. Then gently push the upper part of the cartridge forward until it clicks into place.
    • Slide the tri-color cartridge into the left slot.
    • Slide the black or photo cartridge into the right slot.
    Figure 7: Insert the cartridgec00830211.jpg
  4. Close the cartridge door. Figure 8: Close the cartridge doorc00830212.jpg

Aug 08, 2010 | HP Officejet 5780 Printer

1 Answer

Test page printing at the time of printer powered on



s.gif Solution minimtop.gif The product aligns the print cartridges every time that print cartridges are installed or replaced to ensure the highest-quality prints. The alignment page will continue to print every time that the product is turned on or off until the alignment process is completed. NOTE: If you remove and install the same print cartridge, the unit will NOT align the print cartridges. The unit remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Follow the steps below, in the order presented, to correctly complete a print cartridge alignment. s.gif Step one: Remove the print cartridges minimtop.gif
  1. If the On/Resume button is not lit, press the On/Resume button to turn the product on. Figure 1: Press the On/Resume button to turn the product on c00316907.gif
  2. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray.
  3. Lower the access door until it stops. Figure 2: Lower the access door c00316908.gif Make sure the print carriage moves to the center. Figure 3: Print carriage in the center of the printer c00316909.gif
  4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. Figure 4: The print carriage c00316910.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black print cartridge, remove the print cartridge from the slot on the right.
    Figure 5: The print cartridges in the proper position c00316912.gif 1 - Tri-color print cartridge 2 - Black print cartridge
  5. Pull the print cartridge toward you out of its slot.
s.gif Step two: Install the new print cartridge minimtop.gif
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward at a slight upward angle into the empty slot. Using your index finger, push the print cartridge forward until it clicks into place. Figure 7: Insert the print cartridge c00316911.gif
  3. Close the access door.
s.gif Step three: Align the print cartridges minimtop.gif If you are installing a new print cartridge, the product begins to print a print cartridge alignment sheet. This may take a few minutes.
  1. Lift the lid of the product.
  2. Place the top of alignment page face down in the left front corner of the glass. Figure 8: Place the alignment page face down c00316913.gif
  3. Close the lid.
  4. Press the Scan button.
  5. The On/Resume light will blink during the alignment process.
  6. After the On/Resume light stops blinking, alignment is complete.

Feb 26, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

New Cartridge error message


Follow the steps below to remove and replace the empty ink cartridge.
  1. Turn the printer on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
    NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
  4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
  5. Remove the new ink cartridge from the packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
  7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On (fa37665.gif) button to turn off the unit.
  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

Oct 21, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

How to change black color inkonHp2175all in one


Supported HP ink cartridge part numbers The HP PSC 2100, 2170, and 2200 all-in-one series products use the ink cartridges listed in the table below. The HP 58 tri-color photo ink cartridge replaces the black ink cartridge for six-ink photo printing. Ink cartridges Part number HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A * Replaces the black ink cartridge for six ink photo printing and includes cartridge holder. Replacing the ink cartridges The power must be turned ON to the all-in-one or the print carriage will not come to the center.
  1. Locate and raise the print cartridge access door on the front of the unit, just above the output tray. The print cartridge carriage will move into the middle of the access area. Figure 1: Raising the front access door and the ink cartridge latches c00224418.jpg
  2. Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.
  3. Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2. Figure 2: Removing the cartridge after raising the latch c00224419.jpg
  4. Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts. Figure 3: Removing the protective tape c00224420.jpg
  5. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge. Figure 4: Inserting the cartridge c00224421.jpg
  6. Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place. Figure 5: Latching the ink cartridges in place c00224422.jpg
  7. Close the print cartridge access door.
  8. A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.
Storing the option photo printing cartridge while not in use The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.
  • To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.
  • To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.
Figure 6: Inserting and removing ink cartridges from the ink cartridge protector c00224423.jpg Fixing error messages that appear after changing a cartridge After inserting the cartridge, one of the following messages appears:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge indicated in the message and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square. Figure 7: Cleaning the cartridge contacts c00224424.jpg
  8. Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer. Figure 8: Contacts to be cleaned c00224425.jpg
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, contact HP for assistance.

Oct 13, 2008 | HP Office Equipment & Supplies

1 Answer

How do I install an ink cartridge? HP photosmart c5280 All in one


To replace the print cartridges Perform the following steps to replace the print cartridges:
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
  2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door c00956268.gif
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot c00956269.gif 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
  4. Pull the print cartridge toward you out of its slot.
    NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
  5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging c00956270.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts c00956271.gif
  6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge c00956272.gif
  7. Close the print cartridge door. Figure 6: Closing the print cartridge door. c00956273.gif HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
  8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
  9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
    NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
  10. Press OK to continue.

May 15, 2008 | HP Office Equipment & Supplies

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