Question about Canon PIXMA MX310 All-In-One Printer

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New printer (pixma mx310 ser.# abaw66338) will not initialize, says " check printer"

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  • pleshowitz Jul 20, 2008

    will not initialize printer see on LCD screen "Check Printer 5100." Also, yellow alarm light is blinking with green power lights.

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Open up the hood, slide the ink cartridges to the far left, and check for a small silver piece that has dislodged from the far right side of the interior. You will probably need a flashlight to see. It is about the size of a folded paperclip. Even if it is still in place, remove it anyways because the printer identifies it as an obstruction. It serves no purpose so do not feel apprehensive about doing this, it will fix this problem.

Posted on Oct 14, 2008

  • kerensd Oct 23, 2010

    I Followed your lead. I didn't find the silver pieece but found a small paper remnant stuck below the bar. Removing it solved the problem!

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Check for a small clear rectangular hard plastic bit that you may have left inside the printer when you removed the orange protective tape from the inside the printer, on the right (Step 3, Easy Setup Instructions). This solved the same problem for me.

Posted on Aug 16, 2008

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Don't forget to rate my answer.
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