Question about Whirlpool Duet GHW9150P Front Load Washer

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Control Locked release? - Whirlpool Duet GHW9150P Front Load Washer

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If you are referring to the Control Lock on a Whirlpool Duet, Kenmore Elite, or Maytag Epic series front loader, this is actually a safety feature that enables the consumer to lock the control panel to prevent children from manipulating the controls and accidentally starting the appliance.

With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.

The following link explains how to lock/unlock this feature:

http://www.fixya.com/support/r3608801-control_panel_lock


These instructions are also printed on the front panel of the appliance and in the owner's manual.

If this does not correct your problem, then you may have a more significant problem other than a simple operator control button issue (such as an operator console problem or main control board issue). Please post back and let me know if you need further assistance.

Posted on Oct 07, 2010

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I have a Whirlpool duet washer and on the control panel the light that says control locked is on and the washer does not work - is there a way to reset it?


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Replace the user interface/LED assembly if the Control Locked indicator still lights up and not allowing you to operate the washer.

Remove the three screws at the rear of the top panel securing it to the back of the washer. Slide the top panel back and lift it off the washer.

Disconnect the user interface/ LED assembly ribbon connector from the left side of the central control unit (CCU) and release it from the wiring harness brackets.

Pull the dispenser drawer out and press down the release tab at the back of the drawer to pull it out completely.

Remove the screw that was covered by the dispenser drawer in the recessed hole next to the drawer opening.

Open the door and insert a flat-bladed screwdriver into the notch at the bottom center of the control panel to release it.

Press and release the tab behind the right hand side of the control panel securing it to the cabinet.

Gently pry up and release the top of the control panel and pull it off the washer.

Pull the cycle selector knob off the control panel and release the tabs securing the user interface/LED assembly to the control panel. Lift the user interface/LED assembly from the control panel once all the tabs are released.

Install the new user interface/LED assembly into the control panel by inserting it into the tabs from one side to the other until it is completely secured.

Install the control panel on the washer and the top panel in reverse of the removal steps.


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I finally got a call from a repairman that said. Hold the options and reset button in at the same time for 30 seconds to release the control panel lock. It worked.

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door locked?? or control locked???? if control locked look to the far rigthset of buttons and the lowest one should say control lock(very small print) or a picture of a loc. hold it in for 305 secs and control lock will release

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