Question about Brother HL-2040 Laser Printer

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New toner cartridge but prints way too light

I have tried 2 new Brother cartridges, but the print is still very light (hard to read). There was no problem with the first toner cartridge. I bought printer about 3 months ago. Thank you.

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  • sparketta May 29, 2008

    Hello and thank you. The cartridges were new and the actual Brother brand, and the printer is only 3 months old and not used heavily. Any other ideas?

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Where they refilled or third party cartridges? If so try a name brand. It could be the high voltage board or the laser aperture
could be dirty.

Posted on May 29, 2008

  • gerald Hartman May 29, 2008

    unless you are in a dusty environment it shouldn't be an aperture
    issue in just 3 months. It is probably in the board containing the high voltage parts. If it was HP I could give you details.I am HP certified. If it is only 3 months it is still under warranty they shoud replace it or send out a factory technition at no cost to fix it. Do not open it yourself that will violate the warranty.

    Thanks

    Gerald

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