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Assuming you have tried to replace an empty toner with a new or refilled toner cartridge. Some of these machine simply fail to recognise the reset activation lever on the side of the cartridge. You could try removing the end cap at the geared end. You will find a half moon shaped gear which needs to be lifted out slightly and rotated a quarter turn clockwise. replace any other gears and refit the cover. This resets the toner cartridge to "new" state. If you printer doesn't recognise this, you will need to get a manual reset keycode from brother. Please note - some folk reset used cartridges this way and re-use them. Used toner will contaminate the drum and give poor print. Any residual contaminated toner on the drum can contaminate a new cartridge and so-on. Refilled cartridges are fine if the cartridge is completely cleaned out first.
There is a reset gear in the cartridge that needs to be "reset" or replaced. I've included a link to a PDF file that goes over the procedure to properly refill and reset the toner cartridge. This is a document that is used by a company that does a complete rebuild, so you probably won't need most of the information, just the part on resetting the reset gear.
How new is your cartridge? Usually when the cartridge is getting close to empty the print comes out light. You can try shaking the cartridge gently from side to side to distribute the toner throughout the cartridge.
If you are in need of getting a new cartridge, try a compatible. I have had great luck with them, and the save you lots of $ and work just as good.
I purchase all my toner and compatible cartridges from:
Bought a 2150 in 2007. In 2008 toner light came on. Bought a new toner cartridge and installed. Light would not go off. Called Brother. They had us do the following:
1) Turn power off
2) Open front cover
3) Press white button (left side) 2 times and hold
4) Turn power on
5) Press white button 6 times and hold. All 3 lights should come on.
6) Close cover
7) Press blue button 3 times. Should print demo page.
We took the new cartridge out and saved it. The original is still working fine.
If it is the there is a gear that can be reset on the toner cartridge to tell the machine its a new toner cartridge. This is normally done by an engineer, but is quite easy to do if you know how. And I do :0
The cartridge that comes with the printer (or starter cartridge) has a yield of 1,000 pages @ 5% coverage. It probably really has run out of toner. Replace with a new cartridge to see if you can print. A replacement cartridge should give you 2,500 pages @ 5% coverage.
I don't suggest refilling cartridges as I work on printers every day but seems to me that you have done everything correctly the only thing I think you have done is either filled with incorrect toner thus giving a incorrect reading or when moving gear you have dislodged the pin that activates the reset procedure.
(blinking every 5 seconds)
Indicates that the toner cartridge is nearly empty. Purchase a new toner and have it ready for when Toner Empty is indicated.
Replace the toner cartridge with a new one.
User's Manual is available at the following location:
Hope this helps.