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Unit will not come on green light is on and is docked to computer

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  • Anonymous Jul 28, 2008

    Unit's only 25-days old. Got into my car this morning and the unit is as dead as a doornail. Still attached to lighter socket in car which is glowing its normal bright blue...

    Depressed on/off button for short and extended periods. Nada!


  • Robert O'Neill
    Robert O'Neill Aug 12, 2008

    green lightis on but tomtom will not power up

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Tom tom kicked reset button[510]called customer assistance. use paper clip bent to a point turn unit upside down so ser# can be read you will see one gold ternimal on left side and about a dozen small terminals to the right just above last three terminals is a notch in plastic cover reset button is in middle of slot push with paper clip two or three times not overly hard.mine started working.when plugging to cig. lighter button kicked.easy fix hooray for TomTom.hope this helps.greetings from Music City.

Posted on Jun 16, 2008

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How do i update my tomtom?


1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS2_bing.gif dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
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Please, report back if you need further assistance

My ID: alexocuello_

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When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
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I just purchased an almost new Archos 5 on eBay recently, and the first day I had it, happened to me that I left the unit off and charging on the Mini Dock with external AC power supply, after 13-14 hours the CHG light still wasn't blinking. Then I though maybe I have to leave the unit in Suspend mode rather than completely off, which I did, and in a matter of 3 hours it fully charged the battery.

Again, do not shut down completely the unit, leave it on Suspended mode, or even on, and connected it to your mini dock, after a while the screen will go blank the unit will go into Suspended mode by itself, and after 3 hours on external power supply or 8 hours via USB on PC should be completely charged and your CHG light should be blinking, indicating the battery is charged.

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