Question about Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

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Brush does not turn. suction with the handheld unit it fine but when used as a floor sweeper it hardly picks up anything

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These stick mmachines do not have a tremendous amout of suction at the best of times but if it has a full bag, or full dirt container, or dirty exhaust fiters it will take away from the air flow as well. take a flashlight and look up in to the tube of the floor attachment to see if you can see something blocking the tube.If there is no obstructions it may have a roller bar that spins on the bottom , so turn it over and turn it on and if it has a roller bar and it is not spinning it probably needs abelt . If there is no roller bar and no blo0ckage chances are it is just weak at the floor tool as the air a further to travel all the way up from the floor so it takes away from the air flow again. good luck.

Posted on Oct 07, 2010

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Dyson dc44 animal cordless handheld brush not turning but suction fine what can it be


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Its not turning brushes all the time & it has very little to no suction on floor or hand tool modes


HI, it's Jim from Crucial Vacuum!

If your vacuum is experiencing difficulties with suction there are several places you can check to help your vacuum operate at its peak performance. After applying these solutions you should see an improvement in your vacuums suction and the maneuverability of the brush roll.

Lets check out your brush roll first since that's experiencing issues with turning. Look for any noticeable debris, and be sure to manually rotate the brush roll to unearth any hidden clogs that may be behind your brush roll. If you see carpet fibers, or strands of hair remove these with a razor, or scissor.

How do the bristles look on the brush roll? If they're loose, or look worn down then it may be time to replace the brush entirely.

Is the belt intact? After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. If your brush roll isn't operating properly it won't be able to pick up dirt and debris.

Be sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged, which leads to poor or even no suction for your vacuum.

If you're also getting little to no suction from your vacuums hose and attachments then check your vacuums hose for a clog. Stretch it out as far as you can to unblock any clogs. If there is a clog in a hard to reach spot try using a broom handle to reach the area.

It is recommended to wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours.

You can purchase replacement parts for your vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
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http://www.crucialvacuum.com

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Hi there, it's Jack at Dyson.

DC44's brush bar is engineered to rotate on both hard floors and carpeting. The brush bar includes stiff nylon bristles to agitate and remove stubborn dirt and pet hair from carpet, and anti-static carbon fibre filaments to remove fine dust from hard floors and crevices.

For this reason, the brush bar is designed to run on all floor surfaces when the machine is in use, and cannot be turned off. You might find our Getting started guide useful:

I hope this answers your question, but if there's anything else we can help you with you're welcome to contact our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Miele, Flamenco II. 2 probs. 1. the head brush is not turning when I put it on the floor. If I pick it up to look inside...the brush is spinning fast..I put it down on the floor...the head does not...


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c...

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Does the vacuum lose suction when in the floor mode if the belt is broken?


To put it simply, no. By floor mode I'm assuming you're stopping the brush roll from turning so that you can clean hard surface floors instead of carpet. When the brush roll doesn't turn you do lose agitation which vibrates the carpet so that the dirt is more easily picked up by the vacuum. But you don't lose suction because the brush is not turning.

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1 Answer

There is no suction to the floor sweeper. The


Sounds like you have two separate problems here.  If the brush bar does not rotate, probably the belt is broken. This is easily replaced, but you need to be precise about which model you've got so you get the right belt.
Loss of suction is due either to a blockage or, quite often, to a split in the short length of clear plastic hose that leads back from the brush bar enclosure.  Repair is possible but replacement is better.
If you need more help, post here again.

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