Question about Konica Minolta magicolor 2400 Laser Printer

3 Answers

Error The error light keeps blinking on my printer. I was printing something, and then all of a sudden next time I hit print, it won't...and the error signal lights up. There are no paper jams, and I have restarted the printer several times. Any idea what may be causing this error?

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  • eloe79 Jul 23, 2008

    same problem like upper, i go futher and double check all mechanical parts and still no resolution, no jam, no sensor coverd by ink just nothing
    any help ?

  • kriesek Aug 11, 2008

    Error light keeps blinking. No paper jams have restarted several times and light still blinks and won't print.

  • bull976 Sep 09, 2008

    installed status monitor, does not work either. please help. error light will not cease blinking

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3 Answers

What is the status monitor and how to install it?

Posted on Sep 15, 2008

And, where do you get the "status monitor"?

Posted on Aug 05, 2008

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Pleas install status monitor, that will tell you whats wrong.

Posted on Jun 19, 2008

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Step one: Identify the specific printing problemIf your All-in-One won't print, first you need to identify the specific issue or symptom. What exactly happens when you try to print? Do you see an error message or do the lights on the printer start blinking (flashing)? Does nothing happen at all? Follow these steps to identify your unique printing issue before troubleshooting. If you can identify a symptom based one of these methods, make a note of the symptom, and then continue to the next step. Method one: Look for blinking lightsLook for any blinking lights on the front or top of the All-in-One. Sometimes just the power button can blink, or a small indicator light on the printer can blink, or a combination of buttons can blink all at once. Example indicator lights on the printer Attention lights Wireless indicator light Cartridge lights Error Lights c01890693.gif c01890694.gif c01890695.gif c01890697.gif c01890698.gif c01890699.gif c01890700.gif c01890701.gif Example blinking lights patterns
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Got this from slayo.com

hope this list will help you find answers to your questions. Goodluck!

ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error
code display, keep the status monitor open.
Error Code
Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open error Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, as one of the two has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed
5200 Head temperature rise error Replace printer, as it has failed
5400 Printer temperature rise error Replace printer, as it has failed
5B00 Waste ink full error Replace printer, as it has failed
5C00 Purging operation error Replace printer, as it has failed
5800 EEPROM/NVRAM error Replace printer, as it has failed
6810 EEPROM print head information error Replace printer, as it has failed
Operator Call Error
Orange lamp
Error Corrective Action
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.
Service Call Error
Toggle blinking
Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.

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1 Answer

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Resolving a blinking light When an error occurs, the power light will blink continuously and an error message will appear on the computer screen. Read the onscreen error message explaining the problem and follow its solution. If no error message appears, go to the Maintenance section in the Printer Assistant and click any of the four main buttons. This will prompt the software to check the status of the printer and the error message should then appear. The following table lists possible causes and what to do to correct the problem. Symptom Possible cause What to do to correct the problem Power light is blinking Printer cover is open Close the cover. Printer is out of paper Insert appropriate media in the In tray. Printer has difficulty picking up label media
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  • Change the printer's paper type selection.
  • Use a different brand of label media.
There is a paper jam Follow each of these steps until the problem is resolved:

  1. Remove the paper from both paper trays.
  2. Press the Power button once. Wait a moment for the paper jam to clear.
  3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
  4. Remove the rear access door.
  5. Remove the paper jam through the opening at the back of the printer.
  6. Replace the rear access door.
  7. Reload the paper into the paper In tray.
  8. Print the document.
There is a problem with a print cartridge Follow each of these steps until the problem is resolved:

  1. Remove and then reinsert the print cartridge(s) into the printer.
  2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
  3. Manually clean the print cartridges and print cartridge cradles:
    • Open the printer cover and wait until the carriage moves to the center.
    • Press the Power button to turn off the printer.
    • Disconnect power cord from the back of the printer.
    • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
    • Lightly moisten a cotton swab with distilled water.
    • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
    • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
    • Reinsert the print cartridges.
    • Close the printer cover.
    • Connect the power cord to the back of the printer.
    • Press the Power button to turn on the printer.
  4. Calibrate the print cartridges.
  5. If the light is still flashing, replace the print cartridges.
Power light is blinking and/or there are missing lines or banding issues on the printout The print cartridge has partial loss of electrical interface with the carriage connections
  1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
  2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
  3. Remove and then reinsert the print cartridge(s) into the printer.
  4. Print the document.
  5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
  6. Try printing again. If the problem continues, replace the print cartridges.

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