Question about Balboa Instruments Duplex Digital Panel 2 Pump

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I have a cal spa hot tub. I purchased a new motor with new dual pumps and installed on it. My motor is 240 volt 2 speed. When its on the high speed will only stay on a couple of minutes and then kick to low speed. If I have it on low speed it stays on that forever. IT doesn't matter what mode I have it in. I just had the circuit board checked out and it was fine. Could it be the topside control panel? last winter I did have it on constantly so it would freeze up. Could it have got stuck in that mode?

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Posted on Jan 02, 2017

  • 990 Answers

SOURCE: We recently purchased a Balboa

This is probably just a programing issue. You should see if your neighbors still have a book for the tub. If not you can probably get one on line. You will need to try Balboa with the year and model #. You will also need to check your control box in case it comes from another manufacture. Make sure that you use all the numbers and dates on the box as they can change things a couple of times. Mine is a five year old sundance and for the model I have they had three books for that year and two styles for one and two motor models.
When you get one go to how to clear memory then start from scratch. It may seem like a pain now but when you get hot bubbles at the push of a button you forget all the trouble.

Posted on Oct 20, 2010

heatman101
  • 43501 Answers

SOURCE: I have a Keys hot

Hi,
Is the motor wired for 220v or 110v ??? You may have 110 to the motor, but if it is a 220 motor it still will not run and the 110 of the one leg will still feed back through the motor...
Check the voltage that is supposed to be coming out of the board and that the motor is wired for the correct voltage...
Also check that the fuse on the board did not blow...
most boards have a fuse on the board that will blow is a situation like that...

heatman101

Posted on Mar 26, 2011

SOURCE: I have a 1999 Emerald

Understand that this information isbeing provided as-is and without warranty or guarantee. As with allelectrical components and devices, all work should be performed by a licensedspa or pool technician. Serious injury or death can occur if a component isimproperly repaired or installed. This soundslike it could be an issue with the board but there is some testing that needsto be done to determine the actual cause. A spa technician will be required tocome out and verify the wiring to the pump and then typically start testingvoltages off of the board as the unit switches between the relays that controlthe speeds on the pump. You can find answers to common spa orbath problems online at http://www.balboadirect.com/support.aspx Hope that helps!

Posted on Sep 12, 2011

SOURCE: I have a Balboa R574

Understand that this information isbeing provided as-is and without warranty or guarantee. As with allelectrical components and devices, all work should be performed by a licensedspa or pool technician. Serious injury or death can occur if a component isimproperly repaired or installed. This islikely an issue with the GFCI breaker not being able to handle the load or aproblem with the high speed of the pump.

You can find answers to common spa orbath problems online at http://www.balboadirect.com/support.aspx Hope that helps!

Posted on Sep 12, 2011

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