Question about Panasonic Cameras

1 Answer

Panasonic still camera DMC TZ5 I had taken three frames without trouble. Went to take the fourth frame. Camera would not take. Camera told me to turn it off and then on again. I did this several times, Doesn't work. Clerk at store told me to take out battery and memory card and to leave it for 24 hours. I repeated this several times. It did not work. I phoned the panasonic number that was given to me by the store. It's in Jamaica! I could NOT understand him because of his very thick accent.He said 'repair.' HELP

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

This is sometimes a lens problem. Try these:

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 07, 2010

  • cjough Oct 12, 2010

    You were right. The store insisted that the camera had been dropped or bumped. It had not. With your help it is now working. Thankyou

  • Ty Price Oct 12, 2010

    Glad to hear it's working again.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My tz5 takes pictures okay but my screen is black. i'm told it could be my backlight is broken ,can i fix it and how?


HI!, IAM FROM BANGALORE, I HAD A LCD PROMBLEM IN MY PANASONIC TZ5 AND I REALLY LOVE MY CAMERA , I GOT MY CAMERA LCD FIXED IN 30 MIN AT PANASONIC SERVICE CENTRE- MATA ELECTRONICS, SP RD ,OPP TO VIVEK COMPLEX,BANGALORE. CONTACT MR VIJAY( SERVICE INCHARGE) 9035871324. THANX

Sep 15, 2011 | Panasonic DMC-TZ5 Digital Camera

1 Answer

I have lost the manual on the use of my Lumix Panasonic model no DMC-TZ5


http://service.us.panasonic.com/OPERMANPDF/DMCTZ4.PDF

The filename says TZ4, but it's the manual for both the TZ4 and the TZ5.

Jun 06, 2011 | Panasonic DMC-TZ5 Digital Camera

1 Answer

LUMIX DMC TZ5 UNABLE TO PUT ON WINDOWS7


Having gone over a month without a response to my query, I assume my suggestion to use a card reader solved the problem.

Apr 02, 2011 | Panasonic DMC-TZ5 Digital Camera

1 Answer

Panasonic Lumix DMC-TZ5 able to download to ipod


Not directly. You can download the pictures to a computer, then upload them to your iPod. If you connect the iPod and the camera or its memory card, you can transfer the pictures from one to the other without storing them on the computer.

May 23, 2010 | Panasonic Lumix DMC-LZ2 Digital Camera

3 Answers

Problem with Panasonic DMC-TZ5, can not take pictures with Flash.


My TZ5 has developed exactly the same problem. I took it to DK Audio Services at Horley,Surrey,RH8 9GA. who repair cameras for Panasonic and was told by the receptionist that although the camera works with the flash off at present it will eventually pack up altogether. She suggested that when I get the quote I phone Panasonic on 08705 3577 357 to try and get them to pay for the repair, it seems it is a known problem! My camera is just over a year old!!

Dec 25, 2009 | Panasonic DMC-TZ5 Digital Camera

1 Answer

What would be the very best settings on the DMC-TZ5 camera for an indoor rock concert?


Without flash the DMC TZ5 still does well. The photo has a good level of detail. It also has a natural look to it. Once again there is that bit more colour in the shot than I am used to seeing.

The way Panasonic manage the ISO settings is a little different to other brands. With the DMC TZ5 you set the maximum ISO rating you wish to use and then the camera is intelligent to work out the actual setting. This tends to produce better results than with other brands in most situations.

Hope helped.

Oct 29, 2009 | Panasonic Lumix DMC-FZ28 Digital Camera

1 Answer

No, I am trying to download a copy of an owner's manual for my Panasonic Lumix TZ5 camera.


Here is your manual: You may need adobe acrobat or foxit reader for firefox to read it.
[PDF] DMC-TZ5 DMC-TZ4File Format: PDF/Adobe Acrobat
For Canadian assistance, please call: 1-800-99-LUMIX (1-800-995-8649) or .... Example screens displayed in this manual are for DMC-TZ5 model. DMC-TZ4: ...... MAIL THIS ORDER TO: PANASONIC SERVICE AND TECHNOLOGY COMPANY ...
service.us.panasonic.com/OPERMANPDF/DMCTZ4.PDF - Similar pages -

May 10, 2009 | Panasonic Lumix DMC-TZ50 Digital Camera

3 Answers

USB port does not recognize the hardware.


I want to know where can I find the chinese manual about Panasonic Lumix DMC-TZ5

Jul 30, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

Not finding what you are looking for?
Cameras Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...