Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Carriage jam I have a HP Officejet 7210 All-in-one printer. I had a paper jam but fixed it. When I closed the lid, I got a 'carriage jam' error message. I've tried and tried to resolve it but can't find the problem. HELP!

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  • Dalimama May 29, 2008

    I tried it but it didn't work. I'm dumping this printer. It also has the scanner error that has had alot of postings about. Too many problems for me! Thanks for trying....

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Try this (it may not work) -
Perform a Semi-full Reset on the unit by following the steps below:
1. Make sure that the unit is on, and disconnect the power cord from the back of the unit.
2. On the unit keypad press the # and the 6 keys simultaneously and hold both keys down while plugging in the power cord.
3. The Semi-full Reset message will appear on the unit display.
Wait until the unit initialization process is complete. The unit will have recovered its original settings.

I've had this error before and had no obvious fault with the carriage (it moved freely and the encoder strip was in place) i managed to clear the error by stripping the printer down and cleaning around the service station area

Posted on May 29, 2008

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My HP Officejet 7210 all in one is showing the following error message: Carriage Jam. Open carriage door, clear jam, then press ok". There is no jam, I have looked through the back door and the front of...


Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

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Printer says carriage jam, but I cannot see what the problem is.


I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

You might also check the belt to make sure that there is nothing that might cause it to hang-up.

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Carriage jam


Hi...

Try to move the carriage maually left and right ..still does not work...service the printer.

Regards
debroy

Nov 25, 2008 | HP Officejet 7210 All-In-One InkJet...

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Hp officejet 7210 allin one,carriage jam,tried all hp troubleshooting


I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

You might also check the belt to make sure that there is nothing that might cause it to hang-up.

Kevin

Nov 24, 2008 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Carriage jam


I had a "carriage jam" error message.

My son wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Aug 13, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Carriage jam


I had a "carriage jam" error message. I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Jul 19, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Carriage Jam


Carriage jams that constantly occur are due to something in the path of the paper or a dirty feed roller. I would inspect it very carefully for any type of ware on the rollers or sticky rollers or anything that could interfere with the path of the paper. Could be at one point someone tried to print labels and one got stuck in there and was never cleaned properly.

Another thing could be something broke off and the feed guide is out of alignment.

Jul 13, 2008 | HP Officejet 7210 All-In-One InkJet...

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