Question about X2Gen MG19MY 19" LCD Monitor
My monitor, on its own, has a four inch area on the left side that is black. In the middle of the black area is a thin green streak.
Unfortunately, X2Gen has declared bankruptcy (see http://x2gen.com/) and there is no way to go back to the manufacturer for either support or warranty service. If you are still within a given time frame with either the retailer or perhaps through a credit card company, this would be your best recourse. My experience with this type of issue is that the hardware has gone bad. Particular with the nature of your problem, it seems that it is not a minor problem, and does not appear to involve drivers or other software-type fixes. If you could get a professional tech to repair it, the cost would most likely be more than replacement of the monitor. Sorry for the bad news, but I don't think there is a better solution.
Thanks for using and rating FixYa!
Posted on May 29, 2008
There should be an Auto-Adjust button on the monitor to move the screen back over to fill in the whole area. The thin green streak may be bad pixels. If you have just ordered it, you may be able to return it for a new one as most company's have a policy with dead pixels of colored streaks.
Posted on May 29, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 13, 2015 | Acer 22" X223w LCD Monitor
Mar 12, 2013 | Acer V223W 22 inch Monitor
Jun 09, 2012 | Computers & Internet
Jun 16, 2011 | ASUS VE246H 24 inch LCD Monitor
Jun 16, 2009 | Philips 200P4 (Silver/White) 20.1 in. Flat...
Dec 10, 2007 | Dell Dimension 4600 PC Desktop
Nov 20, 2007 | HP vs15 15"LCD Flat Panel Monitor
Oct 08, 2007 | Hansol (720ESB) (Black, Silver) 17 in.CRT...
Feb 17, 2010 | X2Gen MG19MY 19" LCD Monitor
88 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: