Question about X2Gen MG19MY 19" LCD Monitor

3 Answers

Monitor has four inches of black on left side

My monitor, on its own, has a four inch area on the left side that is black. In the middle of the black area is a thin green streak.

Posted by on

  • shirley pric May 29, 2008

    There are five buttons on front of monitor. one is the off on button but the other four do not seem to do anything

  • shirley pric May 29, 2008

    which button is the auto adjust button

×

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Legend:

    An expert who has written 200 answers of more than 400 characters.

  • Expert
  • 359 Answers

Unfortunately, X2Gen has declared bankruptcy (see http://x2gen.com/) and there is no way to go back to the manufacturer for either support or warranty service. If you are still within a given time frame with either the retailer or perhaps through a credit card company, this would be your best recourse. My experience with this type of issue is that the hardware has gone bad. Particular with the nature of your problem, it seems that it is not a minor problem, and does not appear to involve drivers or other software-type fixes. If you could get a professional tech to repair it, the cost would most likely be more than replacement of the monitor. Sorry for the bad news, but I don't think there is a better solution.

Thanks for using and rating FixYa!

Posted on May 29, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 77 Answers

There should be an Auto-Adjust button on the monitor to move the screen back over to fill in the whole area. The thin green streak may be bad pixels. If you have just ordered it, you may be able to return it for a new one as most company's have a policy with dead pixels of colored streaks.

Chris

Posted on May 29, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,614 Answers

Hi,

did you adjust all the settings on the monitor..?

Posted on May 29, 2008

  • 2 more comments 
  • micromaster
    micromaster May 29, 2008

    - and be sure that your monitor or your graphic card driver was not uninstalled, but if it is uninstalled try re-installing it again..



    Thank you

  • micromaster
    micromaster May 29, 2008

    please kindly rate my solution, if my info/idea helps you,

  • micromaster
    micromaster May 29, 2008

    - try to press the seond button from the power switch(on/off).

  • micromaster
    micromaster May 29, 2008

    4th button from Left.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Acer monitor has 3 inches missing on the left side and 3 inches black on the right


There should be buttons somewhere on your monitor...one named 'Menu' there you should click on an option to change the positioning or horizontal/vertical then follow the instructions...usually the arrow keys...to move the frame to where you need it...hope I helped!

Jan 13, 2015 | Acer 22" X223w LCD Monitor

1 Answer

Acer V223W off center


it happened to me. I changed computers but that did not solve the problem so it's not the video card. what did help was I turned off the monitor to reboot it then, using a different computer I reset the resolution to the lowest possible setting. when the monitor adjusted to the new resolution it reset itself. I then set it back to the higher resolution and everything was centered again.

Mar 12, 2013 | Acer V223W 22 inch Monitor

1 Answer

Dual monitors t3516


Is it just like this with NO graphics card installed?

http://products.pacificgeek.com/emachines_t3516_celeron_d_3_20ghz_512mb_120gb_cdrw_dvd_xp_1013070674.php

If so, Not happening.

The I/O area is to the left side. (Input/Output area)
In this rectangular area you see;
1) PS/2 mouse port, and PS/2 keyboard port, at the top.
2) Orange port below them.
3) Black port below it.
4) Down below all of the above is the blue VGA port.

If you do not have a graphics card, your monitor is plugged into this blue VGA port.
If so you are using Integrated Graphics. Another term used is OnBoard graphics. ON the motherBOARD.

Do Not try to use a splitter cable, and run two monitors off of this VGA port. Ain't happening.

See the four long slots at the bottom of the computer? The bottom one has the Ethernet adapter card in it?
A graphics card, (Video card. Same/same), is installed on the motherboard, and the end of it sticks out one of those 3 unoccupied slots.

Each of those slots are known as Expansion Bay Slots.
When you choose what slot you want, you remove the Expansion Slot cover, for that slot.

My sources indicate the motherboard is an Intel D101GGC motherboard,

http://www.e4allupgraders.info/dir1/motherboards/socket775/D101GGC.shtml

There are 2 white PCI slots at the bottom.
There is 1 black PCI-Express x1 slot above them.
There is a longer black PCI-Express x16 slot above it.

The PCI-Express x16 slot is for a graphics card. It is the best graphics card slot on your motherboard.
(The white PCI slots are lame. The PCI-Express x1 slot, is NOT used for a graphics card)

Suggest you use a PCI Express graphics card for your computer, and run two monitors at the same time.

From here it depends on what the two monitors are. Do you have two monitors that use a VGA cable?
Example of a VGA cable, and a VGA connector,

http://en.wikipedia.org/wiki/VGA_connector

Or do you have a monitor that uses a VGA cable, and a monitor that uses a DVI cable?
Example of DVI connectors,

http://en.wikipedia.org/wiki/Digital_Visual_Interface

Or do you have one monitor with a VGA cable, and a monitor that has a DVI cable?

Post in a Comment as to the monitor manufacturer name, and model number.
[ For example I am using an HP 2009m (20 inch widescreen), and a 26 inch RCA EN-V HDTV, as dual monitors ]

This is an example of a very economical PCI Express graphics card, that will run dual monitors,

http://www.newegg.com/Product/Product.aspx?Item=N82E16814130755

You can use a monitor with a VGA cable (Blue port), and a monitor with a DVI cable.

You can use two VGA monitors, with using a VGA to DVI adapter, for one of the monitors.
You can use two DVI monitors, with using a DVI to VGA adapter, for one of the monitors.

Already have a graphics card, and two monitors connected to it?

1) Right-click on an empty area of your desktop screen.
2) At the bottom of the list left-click on Properties.
3) In the Display Properties window, left-click on the Settings tab.

4) Left-click on the rectangular monitor icon, that has the 2 in it.
5) Go below to the left, and left-click on the empty square next to-
Extend my Windows desktop onto this monitor
6) Go below to the right, and left-click on Apply.
7) Go below to the left, and left-click on OK.

Your desktop screen is on your second monitor.

Need guidance past this post in a Comment.
Regards,
joecoolvette

Jun 09, 2012 | Computers & Internet

1 Answer

Strips of 2 inch wide black and white, running top to bottom


Definately a damaged screen, no way to fix it for less than the cost of a replacement screen sorry.

Jun 16, 2009 | Philips 200P4 (Silver/White) 20.1 in. Flat...

1 Answer

Black on two sides of monitor


sounds like the monitor is going or the horizontal control isnt adjusted fully.

Jun 14, 2009 | HP Compaq by Pentium III 1GHz Desktop PC...

1 Answer

2 inch black on both sides of the monitor (Horizontal)


Hi Bj, Is it an aftermarket video-card? If it is, like ATI or Nvidia, Download the recent drivers for your particular card, Uninstall your Videocard from device manager, then install the software.
CoDoc

Dec 10, 2007 | Dell Dimension 4600 PC Desktop

1 Answer

Apple 30 inch monitor


No, this is not normal. This could be one of two problems. 1) internal connection to the "Y" array is somehow been compromised either through some defect in manufacturing or simply a loose connection. 2) The LCD converter board in the monitor is defective. In either case it's internal to the monitor and would have to be serviced. Have you checked with HP to see if the device is still under warranty? It just might be If not, you can try opening the unit and checking the connection on the left hand side towards the area you mentioned. But beware that the monitor does contain leatal voltages.

Nov 20, 2007 | HP vs15 15"LCD Flat Panel Monitor

1 Answer

2 inch black on both sides of the monitor (Horizontal)


1 it is due to horizntal output trnansistor. 2 capacitor connected to horz output. 3 flyback transformer. hope this will help you.

Oct 08, 2007 | Hansol (720ESB) (Black, Silver) 17 in.CRT...

Not finding what you are looking for?
X2Gen MG19MY 19" LCD Monitor Logo

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top X2Gen Computers & Internet Experts

Sandy Moore

Level 2 Expert

91 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18354 Answers

Jack Hunter

Level 2 Expert

139 Answers

Are you a X2Gen Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...