Question about Ecoquest Fresh Air Air Purifier

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We replaced the ozone plate and filter but our fresh air is not working. we are not getting the fresh air sent we did when it was new. any ideas?

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Check the plate contacts and wiring. Make sure that the contacts are clean and make a good contact with the wiring. You can clean the contacts with a old toothbrush with some amonia and water solution. Make sure that the contacts themselves make contact with the metal grid on the purification plate. Hope this helps.

Posted on Oct 07, 2010

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Did you clean the plate contacts with alcohol? How old is the plate? Is the glue that holds the grid in place turning brown? If it is, it may need to be replaced. Call (336) 499-2505 and ask for free email supplemental cleaning instructions before you do anything else. The instructions may help you solve the problem.

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There's one other thing you can check: The two wires that connect to the ozone bars can arc to the chassis sometimes. You can inspect the insulation on those wires to make sure it is intact.

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