I downloaded a song from a CD onto the M25, but everytime it trys to play the track, it freezes up the device. I have to take to batteries out to re-set the MP3 player. When I try to delete the track from the list using the M25 software, it will not delete it and a box pops up saying "invalid handle". I have even deleted the track from my computer, but it still won't delete it from the M25, nor will it play it. Help please!
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Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works
Hi - I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.
But I found reformatting the entire zen totally fixed it.
-directions- Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.
It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.
Hopefully this helps others who experience this problem. --Lillian
ok to be honest i would do a complete format or try going to my computer look for drive G THEN OPEN IT BY RIGHT CLICKING ON IT then goto my music files and you should beable to delet your corupet song but if not then as i sugested
When the M25 is conected to the computer and the music manager is launched, you can view a list of all songs on the device by clicking on the icon of the M25 in the left-hand side of the window. You can highlight the songs you don't want by left-clicking the song and pressing delete on your keyboard. There will be a prompt warnign you that this will delete the selected songs permanently from the device.
i solved my problem, i think, by reformatting the player. the iriver tech help offered several methods to reformat, which didn't work. but this did: settings,--advanced,--format device. this will delete everything on the player, but now it can sync successfully.
i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?