Question about Thermador C272 Electric Double Oven

2 Answers

Microwave does not cook more than 3 seconds.

This is a model SM272; it stops after 3 seconds.
My e-mail is obirol@hamptons.com

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  • zavalli Jun 16, 2008

    What is a hard reset? Yes you do hear clicking sound and also the message your food is ready on the screen. Right now I get the message welcome to thermador.

    Orhan

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2 Answers

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You may be having a problem with the timer. Since it is telling you "the food is ready" it is not just shutting down with an error or from execessive current draw.

I am guessing that it does start to heat, just stops after 3 seconds. If that is true the magnatron is probably OK and the power supply is also functioning properly. That is good news.

The bad news is the timer is controled by a microprocessor, and the problems you may have with that are not anything easy to troubleshoot by the user. It will require a trained technician to determain the exact problem. it may need a new microprocessor, or more likely , it has another component in the microprocessor circuit that is faulty.

I am sorry to say, this will require service from a professional.

Although this may not be the answer you had hoped to hear, it is the most likely problem, a precise answer to your question in a forum like this is very unlikely to get, considering the symptoms your microwave is having.

If you found this information helpful a good rating is always appreciated. Hopefully the repair will not cost more than the microwave it worth, but considering the prices of new microwaves these days, that is also unlikely.

If I can be of any more help feel free to ask.

Posted on Jun 23, 2008

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Stops??

do u hear any clickiing sound while it stops?

if so it can be the relay

Posted on Jun 16, 2008

  • 2 more comments 
  • dewan nafees ahmed Jun 16, 2008

    have u tried to perform a hard reset

    if no please do try it


  • dewan nafees ahmed Jun 16, 2008

    also try one more thing.

    if u have any other symptoms in the unit then please let me know. this can make m help u better.

    thank you

    dont forget to accept the solution if u go by it.

    have a good day


  • dewan nafees ahmed Jun 16, 2008

    yes as i said.

    the clicking sound means there was some kind of bad current or unnecessary current returning in ur power board.
    and the relay can click making the protection.

    and u say u got a welcome msg now.

    is the unit shutting off again now?


  • dewan nafees ahmed Jun 16, 2008

    hard reset means
    u need to pulf off the unit from the main power for 24hours or so.

    this can reset the ICs in the unit.

    this clears the error messages most of the times.

    thank you

    feel free to ask any doubts u have

    dont forget to accept the solution if u go by it.

    have a good day


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