Question about GE PSW26MSR Stainless Steel Side by Side Refrigerator

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My GE side by side refer will not supply cube ice, but only crushed no matter which button is pressed. How can I get inside the dispenser unit to fix it?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 184 Answers

SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

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larryyb
  • 291 Answers

SOURCE: GE gss25ifrf ww Ice maker

you will need to replace the dispensor board part number WR55X10444

Posted on Dec 04, 2008

  • 65 Answers

SOURCE: Ice Maker Issues-only crushed ice works, cubed comes out crushed

There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

Posted on Jan 27, 2009

  • 2 Answers

SOURCE: ice dispenser will not switch back to cubed from crushed

Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected.  There is a magnetic switch behind the panel where the motor for the ice dispenser is.  It gets water in it and freezes so it is not free to go up and down.  It is always down for crushed, but for cubed ice, the magnet pulls it up.  when it's frozen with ice, all you'll get is crushed.  You'll have to defrost it.  You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it.  You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too.   I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?

Posted on Mar 28, 2009

aasc
  • 1606 Answers

SOURCE: GE GSH25KGMD Crushed Ice Only

Remove the ice bin . Set the dispensor for cube and push in the door switch . Press the dispensor pad and you should hear a loud bang . If your looking inside at the same time , you should see a square white "gate" lift . This gate lifts to lift the rod on the ice bucket to give cubed ice . If this gate does not lift , then the auger solenoid is probably bad . Part # WR62X58
http://www.apdepot.com/Buy/IPLFrame.asp?Brand=GE&ModelNo=GSH25KGMDWW&IMGFile=LD1IEWSN&IMGID=uZmA

Posted on Aug 15, 2009

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your model # is incomplete but here it goes.

1.take your ice container out and run hot water thru it. you want to defrost all of the ice build up inside of it's housing.
2. make sure the long lever under the container moves up & down when you press on it.
3.w/the container removed, you will see a fork like object and next to it amn openning w/a small plastic square part inside. make sure that part moves freely up & down. that solenoid is what gives cubed ice.

let's start there first

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7 Answers

Ice Maker Issues-only crushed ice works, cubed comes out crushed


There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

Jan 27, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a GE Frig 2 years old It make crushed ice when you press the cubed button. It's making cubed ice fine just not dispencing everything else works fine. It is model No. GSH25JSTASS and Serial NO....


could be a problem with micro switches inside the dispenser. it has small switches that when you press the button outside, you are pressing a switch inside and if they are cross wired or what ever, these things happens. if you are familiar with electrical wiring trouble shooting, then i could guide you but if not, then i suggest you call a qualified tech to help you with this kind of problem.

it is as if the wires were interchange. cube button would dispense crushed ice then the crushed ice button is not working.


tnx 4 using fixya,

drcool

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hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

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We had thought this was a free service...??? Yes, we fixed it ourselves, after trial and error. We pulled out the ice bin and there is an arm that is moves back and forth beside it. It had frozen up. That is the ice crusher. Thaw it out and it is fixed. By the way, the above posting was not by us--ours stated that our ice crusher did not crush ice anymore. Instead, cubes came out...

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