Question about Sharper Image 1612911 MP3 Player

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We purchased a literati reader because it was a sharper image product. adter one week of trying to get help from we finally gave up. They said they could not help us and we returned it. We were so disappointed. Mike Campbell mcamp123@cableone.net

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My Literati will not update or download books.


Hi, Pam. I feel your pain! I had a Literati for about two years, and when it died a couple of months ago I pounced on a new one from a reseller. Alas, the Literati website no longer exists, so the new reader tries and tries to retrieve that critical update but always fails. Too bad, because the reader as shipped is very buggy (doesn't have all the font sizes/options, can't log in to Kobo [I can't select the login button once I've put in my password], can't even recognize the SD card). Calls to Sharper Image booted me to Kobo; Kobo's very nice e-mail said that they can't help with hardware problems and gave me the MerchSource website, along with a couple of phone numbers. The MerchSource website gives only a phone number--for Kobo. So I called.

I just got off the phone with a very friendly young man who informed me that, sadly, they do not have that software update lurking anywhere. He apparently scored a $10 Literati somewhere that he's experimented with so he could understand his customer calls, and the only thing he's found is this discussion site. He says he's had good luck using Adobe Digital Editions (discussed on that site) to get things onto the reader. I haven't tried it yet (still at work), but there are detailed instructions given.

I hope this helps!

Mar 05, 2013 | Sharper Image Literati Reader 16375680042...

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Literati won't stay on unless i'm pushing the back and screen


It sounds like it was maybe dropped, or recieved some kind of physical trauma. The Lines on the screen sound like they could be from a loose electrical connection between the screen and the mother board, and that may be why you need to apply pressure to the back of the device. your best bet would be to return the device to sharper image for repair or warranty work.
Sharper Image
Customer Service number: 1-877-714-7444
Email atcustomerservice@sharperimageonline.com. Please include where the product was purchased from as well as the date that the product was purchased.

Nov 10, 2011 | Sharper Image Literati Reader 16375680042...

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Need manual for literati e-reader i got this from ebay but it didn't come with a manual to help me figure it out


Go to the site http://www.pdfuu.com/sharper-image-literati-manual-user-guide-instruction.html

There you will find links to the manual(.pdf)

Nov 04, 2011 | Sharper Image Literati Reader 16375680042...

1 Answer

CANT DOWNLOAD MY LIBRARY BOOKS IF NOT CONNECTED TO WIFI. IS THIS NORMAL FOR MY SHARPER IMAGE LITERATI. IF NOT, HOW DO I FIX IT?


Depending on your book provider, yes, that is normal. A total nuisance and if I had have known that I would have thought again before purchasing the eBooks.
It is great on my BlackBerry but on my laptop a pain in the ....... .

Feb 14, 2011 | Sharper Image Literati Reader 16375680042...

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Where can i get a replacement for a lost power cord for my literati wireless reader..


Hello dave..... call Customer service and see if it is possible to order a new adapter directly from Sharper Image. The Customer Service number: 1-877-714-7444

You could also Email at customerservice@sharperimageonline.com. Please include where the product was purchased from as well as the date that the product was purchased. Regards, Joe

Thanks for choosing Fixya!

Feb 06, 2011 | Sharper Image Literati Reader 16375680042...

1 Answer

Cannot connect to my wireless network


I got my Literati for Christmas and downloaded a book. The other day I went to go and purchase another thru the WiFi on Literati and I can't get connected to ANY Wifi even an unsecured one.

Jan 21, 2011 | Sharper Image Literati Reader 16375680042...

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Where can we get a power cord for our literate reader lost ours


I looked all over the web and can't find a direct match.. i would call Customer service and see if it is possible to order a new adapter directly from Sharper Image
Customer Service number: 1-877-714-7444
Email atcustomerservice@sharperimageonline.com. Please include where the product was purchased from as well as the date that the product was purchased.

Jan 10, 2011 | Sharper Image Literati Reader 16375680042...

2 Answers

I can not turn on my Literati reader


I had the same problem last night! Finally i found the reset button on the back of the device. It is actually a little pin hole and I stuck my earring in there and voila' it came back on. Hope this solves your issue!

Jan 01, 2011 | Sharper Image Literati Reader 16375680042...

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