Question about HP LaserJet 2840 All-In-One Printer

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I need to clean the cartridge heads on my HP C7280 printer but cannot find the printer toolbox on my computer. I have windows 7

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  • 5,125 Answers

I suspect you didn't install the full feature software for the printer. Uninstall the generic driver if present then disconnect the data cable (if USB). Download and install the full featured software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3204785& . Select the correct version of Win7 (32-bit or 64-bit) then Next and click on Drivers.

Next open the HP Solution Center (Start > All programs > HP > HP Solution Center). Click Settings and Point to Print Settings and click Printer Toolbox. Alternatively, do this from the Devices and Printers Control Panel. Right click on the printer icon and choose Properties. Next click Printing Preferences, then click on the Features tab. Finally click on the Printer Services button.

Once the Toolbox is open, select the Device Services tab and click on Clean the Printer Cartridges. Choose one of the 3 options present.

You can also run this from the printer itself. Press Setup and navigate with the down arrow to Tools and press OK. Then highlight Clean Printhead and press OK.

I hope this helps.

Cindy Wells

Posted on Oct 07, 2010

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New ink- the alignment failed The color maybe ok but the black is printing too light- Both cartridges are new Advice?


Both cartridges are new?..Might be old/clogged stock.
Step 1:
  1. Open HP Solution Center.
    • Windows XP: On the Windows taskbar, click Start, click All Programs, point to HP, and then click HP Solution Center.
    • Windows Vista: On the Windows taskbar, click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
  2. Click Settings, and then click Printer Toolbox.
  3. Click the Device Services tab, and then click Clean the Print Cartridges.
Step 2:
Manually need to clean print head nozzles:
Take out both cartridges.
follow the youtube link for cleaning procedure...

https://www.youtube.com/watch?v=p0tm8dNeE2A

Try for align...

Jan 28, 2016 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

Only the black ink cant print


Hi mary vie Capistrano,

Is this a new HP OEM or Reconditioned cartridge?

Have you tried a new cartridge?

Clean the print head:If the steps above did not help, clean the print head.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.

Apr 14, 2012 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I recently acquired an HP 1300n Laserjet Printer for gratis, installed with drivers and HP Toolbox. My issue is print quality, very dark grey background down the middle 70% Have adjusted all the settings...


one possible cause would be the nozzle of your cartridge maybe their is already a clog that blocks the continuous flow of your ink, try to clean the head by using the maintenance software. Go to control panel>printers>properties>printing preference>locate the maintenance then try to access the cleaning of your cartridge, I'm not sure which location of the cleaning of head better to check all the menus. Hope it helps thanks.

Sep 27, 2011 | HP LaserJet 1300 Printer

1 Answer

My C7280 HP Photosmart printer isn't printing the right colors. Anything that is red comes out yellow. Don't know what to do?


It's possible that your print cartridge needs cleaning.
1. Turn on your computer, wait for it to boot up, then turn on your printer and load with paper.
2. Double click the "HP Imaging Director" icon on your desktop.
3. On the screen that appears, click the "Settings" subheading, scroll down to "Print Settings and
over to "Printer Toolbox" and click on it.
4. After clicking on "Printer Toolbox", click on "Clean the Print Cartridges" button and wait for
the printer to complete it's operation, afterwards, print a test page to check the results.
If this operation does not solve your problem, I suggest changing the print cartridge and see
if this helps.

Jan 23, 2011 | HP Photosmart C7280 Printer

1 Answer

How do I clean the print heads? My black ink will


  1. Load unused, plain white letter or A4 sized paper into the tray.
  2. Open HP Solution Center:
    • Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
    • Windows Vista: Click the Windows icon, click All Programs , click HP , and then click HP Solution Center
HP Solution Center opens.
  1. Click Settings.
  2. Under Print Settings , click Printer Toolbox . The Printer Toolbox opens in a new window.
  3. Click the Device Services tab.
  4. Click Clean the Printhead .
  5. Follow the prompts on the screen, and then click Done .

May 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Printer not printing black


The head may need to be removed and cleaned with rubbing alcohol and a cotton swab or you can purchase a head cleaning kit with instructions. The toner sometimes needs replacement


Oct 22, 2009 | HP Photosmart C6280 Printer

1 Answer

I have a HP Deskjet 882C printer and for the past month we are having problems printing text (B&W). We have removed the black ink cartridge and it still has a lot of ink in the cartridge. When we put a...


To clean the HP Inkjet print cartridges from the HP Toolbox, using a Windows operating system, perform these steps:
  1. Double-click the HP Toolbox icon on the computer screen.
  2. Click the Printer Services tab.
  3. Click Clean the print cartridges and follow the directions on the screen.
If the print quality improves after completing this sequence once, but the quality is still not quite good enough, repeat procedure. Start at Step 1, or click the Clean Again button on the final cleaning window. If this process does not improve the print quality, the HP Inkjet print cartridges might be low on ink. See the document that is provided with the black HP Inkjet print cartridge for instructions about how to use the ink level sensor to determine if the cartridge is low on ink. Replace the HP Inkjet print cartridges, if appropriate.

Jun 25, 2009 | HP DeskJet 882c InkJet Printer

2 Answers

HP C7280 BLACK INK WON'T PRINT


That printer doesn't have printheads that get replaced with the cartridges. Here's a page on HP's site that describes what to do if one of your colors doesn't work. Give it a try and let me know how it works. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01078810&cc=us&lc=en&dlc=en&product=3204785

Jun 09, 2009 | HP Photosmart C7280 Printer

1 Answer

HP Photosmart C7280 still prints in color


Why don't you try changing the Setup for your printing to Black & White or Grayscale in your computer's software: File/Print/go to the printer's settings and disable anything color. As for the cartridge, it's probably the cartridge. If you have an extra, why not swap it out? I believe the brains in the cartridge contacts might not be working properly OR your heads need to be cleaned OR you better stick with HP original cartridge to make sure it's not the printer. I used to use "odd" ink and even refilled ones and shortly thereafter my old printers would die. Not taking a chance on this HP. I love how it prints when it isn't jamming the paper! Need help on that problem pronto.

Jan 06, 2009 | HP Photosmart C7280 Laser Printer

2 Answers

Print Stripes


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00226&lc=en&cc=us&dlc=en&product=304445&rule=42852&lang=en HP has indications that the lubricant on the printer carriage assembly tabs and the flex circuit contacts on the print cartridge can collect debris (fibers and dust), which may cause poor output. The lubricant is used to ensure that the interaction between the pen and the carriage assembly does not cause tears in the flex circuit. Refer to the following instructions to solve this issue. Cleaning the Inkjet cartridges can improve the quality of printing. If the printed page is missing lines or dots, or if it contains ink streaks, perform Procedure 1 in this section. If problems persist after performing Procedure 1, perform Procedure 2. NOTE: Use plain paper for these maintenance activities rather than more expensive specialty papers. Procedure 1: Cleaning the cartridge electrical contacts 1. Turn on the printer. 2. Open the top cover. The cartridges should move to the center of the printer. 3. Unplug the printer?s power cord from the power outlet. WARNING: Keep new and used cartridges out of the reach of children. 4. Remove the color cartridge. 5. Clean the electrical contacts (see Figure 1). Figure 1: Cleaning the cartridge electrical contacts A- Use a clean, soft, dry, lint-free cloth. B- Locate the copper-colored circuitry strip on the back of the cartridge. C- Wipe the coppers strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. CAUTION: Do not wipe the nozzle plate on the bottom of the cartridge. Wiping the nozzle plate can damage the cartridge (Figure 2). Figure 2: Do not wipe the nozzle plate 6. Remove the black cartridge. With a clean part of the cloth, repeat Step 5 with the black ink cartridge. Cleaning the electrical contacts inside the carriage assembly 1. Look for fibers or other contaminants on the electrical contacts inside the carriage assembly. The contacts in the printer can be damaged if too much pressure is applied during the wiping process. If necessary, the contacts may be cleaned by wiping them very gently with a dry, lint-free cloth (see Figure 3). Try to gently remove any visible debris within the carriage. WARNING: Make sure the printer power is turned off before cleaning inside of the printer. Figure 3: Cleaning the contacts inside the printer 2. Reinsert both cartridges. On models with cradle latches, close the cradle latch over the top of the cartridges. 3. Close the top cover. 4. Plug the power cord into the power outlet. 5. Print a test page. If the problem persists, go to Procedure 2. Procedure 2: Aligning and cleaning the cartridges Use the HP Deskjet Toolbox or Printer Assistant utility on the desktop (the utility name will depend on which HP Deskjet model is installed on the computer). NOTE: HP Deskjet Toolbox or Printer Assistant is for Windows users. HP Deskjet Toolbox: To align the cartridges from the HP Deskjet toolbox: 1. Open the HP Deskjet toolbox. The toolbox is located on your desktop in Microsoft ®) Windows XP, Me, 2000, 98, 95, and NT 4.0. In Windows 3.1x, the toolbox is located in the program group for the printer. 2. Select the Printer Services tab in the toolbox. 3. Select Cartridge Alignment and follow the steps on the screen. 4. After the alignment process is completed, perform a Cartridge Cleaning from the toolbox. 1. Double-click the HP Deskjet Toolbox shortcut (or icon) on the desktop. 2. Click the Printer Services tab. 3. Click Clean the Print Cartridges. Follow the instructions that appear on the screen HP Printer Assistant: To align the cartridges from the Printer Assistant: 1. Launch the Printer Assistant by clicking the Printer Assistant icon located on the desktop 2. Select tools and updates. 3. Go to printer maintenance. 4. Select calibrate printer. 5. Click calibrate and follow the onscreen instructions. Further instructions on calibrating the printer cartridges using the Printer Assistant can be found on document npd09616 - HP DJ 3320,3325 and 3420 series printers - how to calibrate the print cartridges After the alignment process is completed, perform a Cartridge Cleaning from Printer Assistant. 1. Select tools and updates. 2. Go to printer maintenance 3. Select clean cartridges. 4. Click clean and follow the onscreen instructions. If the problem persists, the cartridge should be replaced. If the cartridge still exhibits banding even after cleaning and priming actions in the HP Deskjet Toolbox are complete, the cartridge may need to be replaced. Verify the end for warranty date on the supply before returning it to the reseller. Typically, banding problems are most pronounced in images produced on plain paper in Normal mode. In many cases, simply changing to Best mode will alleviate the problem and produce satisfactory output. If switching modes does not result in acceptable performance, try using the cleaning steps described above. Internal test from the printer Running an internal test from the printer can perform a clean test. See document titled HP Deskjet Printers - How To Print Internal Tests for instructions on how to run internal tests. If the problem persists, replace the cartridge. Let me know if that helps. Good Luck, Tim

Mar 15, 2007 | HP DeskJet 5650 InkJet Printer

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