Question about Evolis Dualys ID Card Printer Smart Card Contact Station (P/N E3003U)

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Hi, I bought an evolis pebble printer and loaded the emedia software eventually onto my windows 7 operating computer. When i click into the emedia and try to take a photo it is giving an error and cannot find the camera on my acer computer. This camera is build into the computer. I have looked into tools>options>Acquisition and done both "mal transfer and "Native transfer" but still no go! Can you help?

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  • colmpaul Oct 07, 2010

    The hardware is already pre-installed for the built in camera and it works on other applications. This is an emedia issue attaching the photos. Are you familiar with emedia?

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Hi. You may need to reinstall your camera software driver that is why the computer cant detect the camera. May i know the model of your acer computer so that i could look a driver for your camera.

Posted on Oct 07, 2010

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Hi! You may want to run DETECT NEWLY INSTALLED HARDWARE or ADD HARDWARE. This will access the camera and by then you can reinstall the cam driver. Hope this helps and have a good one!

Posted on Oct 07, 2010

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1 Answer

Hi I got Evolis Pebble 4 and I have problem with printing the ribbon light is always ON and it does not print with YMCKO, but when I change to black ribbon K it prints. What is the problem.


It sounds like your ribbon setting in the printer-driver is set to the R2011 (or R2211) K ribbon. It should be set to R3011 for the full-color YMCKO ribbon. Check by locating the printer in the Windows Devices & Printers view (Win7: Start Button => Devices and Printers; WinXP: Start Button => Printers and Faxes). Locate your Pebble printer; right-click; select "Printing Preferences". Check your ribbon setting here and match to the ribbon that is loaded. NOTE that you can only make changes to this driver setting if you have Windows Admin rights with your Windows log-in ID. If you don't, have your systems administrator assist you with this by logging in with their ID.

May 04, 2015 | Evolis PEBBLE 4 Led Card Printer

2 Answers

Pebble 3 windows 8 driver


Use the pebble 4 driver. I am using windows 10 and have tested on 8 as well. Download the Pebble 4 windows 8 driver and it will work fine.
pebble-3-windows-8-driver-qlfxhjkykjddc4utzaelnywm-4-0.jpg

Mar 19, 2014 | Evolis Pebble Color Card Printer

1 Answer

I have an Evolis Pebble 4. For each card printed, a white thin streak appears. This streak cuts through the entire card.


Try cleaning your printer first using the Evolis A5011 Cleaning Kit. If the line is solid and goes across the length of the card, you might have a burned/damaged pixel. Check with Evolis or your Evolis Card Printer supplier for warranty information, your printhead might still be under warranty.

-- The Pros at www.DiscountIDStore.com

Aug 28, 2011 | Evolis Pebble Color Card Printer

1 Answer

Hello, We have a problem with our EVOLIS PEBBLE


reload the ribbon make sure you load correctly and set the correct type of ribbon on the driver make this and reply to me

Aug 24, 2011 | Evolis Pebble Color Card Printer

1 Answer

I have a printer pvc evolis pebble, but it does not want to print


Hi,

Check the connections of the printer and check if it prints the self test ( machine page )
Download the manual for better understanding of the printer
Download Manual



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Jan 11, 2011 | Evolis Pebble Color Card Printer

1 Answer

My Evolis Pebble 3 says feeder error but there is not. It won't pick up a card when you try to print but when you press the push button it feeds out a card without printing. It will alos not print a test...


You must take following approach
1. There is a lever at feeder for thickness adjustment . Check it for proper thickness.
2. There is a hanging lever which acts as a card presence detector just where you place cards check if it is stuck and try to clean sensors aside it by blowing air .
3.Check if feeder motor is working by giving Mf;+ command
4.Check for proper ribbon setting.
5. Try downloading firmware which is available as an exe file for different models on Evolis site.
6. diagnostic software is also available on site.
7. You can also do self adjustment to adjust sensors.


Aug 16, 2009 | Evolis Pebble 3 ID Card Printer Package...

2 Answers

Evolis Pebble Cleaning Kit


try right clicking the printer and choose properties under the tols tab there is a "printer self clean" try clicking that with the card at the feeder

Feb 26, 2008 | Evolis Pebble Color Card Printer

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