Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

2 Answers

I have a Whirlpool Gold Ultimate Care II (circa 2000-2002) washing machine. The washer stops sometime during the first wash cycle (full load of soapy water and clothers inside). The same thing happened yesterday at the same position. The circular timer dial also appears to stop moving clockwise. Interestingly, this morning, after removing all the water and clothes, I started the machine from the start position. Surprised that it started, I put a few items and proceeded to wash a small load. Same thing as yesterday: stopped near the end of the wash cycle with a tank of soapy water. My guess is a defective timer (which has its own small motor, correct). 1. does my diagnosis jibe with yours? 2. if so, where can I obtain the timer-motor? Thanks,

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  • lar1205 Oct 07, 2010

    To test the possibility that it could be the lid switch, I found it (actually stuck my fingers below the top of the washer deck in proximity to the switch underneath and got a hell of a shock!!! YOW!). There's definitely power to it. Anyway, when I lower or raise the washer lid I did not hear any click.

    BTW, with my washer, unlike other's I've had, the washer continues to function in the fill cycle and wash cycle after the lid is raised. I don't know if I've ever raised the lid during the spin cycle, which is when you'd want the washer to stop for sure.



    So, bottom line: no audible click when the lid is raised or lowered.



    Now what do you think.



    It occurred to me after sending you the original query that it could be a defective pump. Both times that the washer has stopped is right about when the soapy-dirty water should be drained before the rinse cycle begins. Is the switch-timer "smart" enough to stop if the proper cycle has commensed?



    Thanks.

    Larry

  • lar1205 Oct 07, 2010

    Correction: in my last message I omitted the word "not" before the word "commensed" (last paragraph/last line).
    LB

  • lar1205 Oct 07, 2010

    did you see my reply to solution? What next?

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  • Master
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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.



If you suspect you have a defective timer it can easily be replaced by performing the following steps:


1. Unplug washing machine... and pull out the timer knob. Some knobs have a removeable center cap and hidden screw. Some are simply slip-fit. Remove the knob.

2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.

a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer.
The cap will pull off towards you as you are facing the unit from the front of the washer.
There will be a screw under each end cap that you will need to remove.


b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up.
There is a retaining clip under each side that has to be released.


3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.

4. Disconnect all power plugs and remove the timer's mounting screws.

5. Reinstall reverse of removal.


Thanks for using FixYa!.

Posted on Oct 08, 2010

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  • Master
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Hi,


This problem is commonly linked with lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (which is known as Lid Strike) through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug.

Also when draining, if the water level switch fails to sense when the tub is empty, the pump continues to run for a couple of minutes, then the machine shuts itself down. This is what was causing my problem. So, if the tub fails to drain, or if the pressure switch doesn't sense that the tub has drained, the washer will stop.


Please accept the solution if it's helpful. Do get back to us for any further query.


Thanks for contacting fixya.com

Posted on Oct 07, 2010

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