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I just fixed mine. No ring or external sounds following a short drop. Found a loose internal header on the back, right side of the phone.
Remove 4 screws (note will void warranty)
Starting from top, carefully de-attach rear plastic cover.
Inspect. Header on right side as you look at the back of the phone has black/white wire going to speaker.
Re-install in reverse order.
You can purchase limited parts (almost everything, minus the radio boards) from www.cnn.cn . As far as detailed instructions, I cannot find anything specific on that model phone, but the "generic" motorola screen repair information is
remove rubber screw covers remove screen bezel (pops into place) unplug ribbon cable from screen replace with new screen reassemble.
These phones really are not all that complicated when you get into them, just take notes or digital pictures of your work so you can refer to them on the reassembly.
Well, I bought two A1200 that have the same problem but I bought them to use as modems. There is one thing that makes me believe that it is the digitizer, the phone works great, you can receive calls, use the camera etc. everything that works with the buttons. So I bought a touch screen in Ebay (about 10$) to get this fixed, if you want to do it by yourself take care, you need to solder the touch screen, this isn't very easy. If you want to go by the more secure solution buy a complete screen with touch screen (about 40$). You can find manuals searching in google.
I hope that info helped something.