Question about Apple iPod touch

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My daughters' itouch won't get internet. i manually entered all ip's, dns etc. nothing. even tried unplugging router etc and restarting. nothing. she already tried resyncing with her laptop. what next? thanks.

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  • Apple Master
  • 1,099 Answers

The ipod touch connects to the internet wirelessly. To do this go to settings and the first item under the settings is denoted as Wi-Fi, click on this and then switch on the wifi. Once it is switched on click on the name of your wireless network and then insert your password and you should be able to browse the internet. Hope this helps.

Posted on Oct 07, 2010

  • surfdive Oct 07, 2010

    sorry for not stating the obvious. i tried that first. the network and password are correct, but i only get a "unable to join the network" message

  • Jim Thomson Oct 07, 2010

    I thought that might be the case the article athttp://support.apple.com/kb/ts1398 under additional information should be able to help you.

    Regards

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