Question about Microsoft Windows XP Home Edition

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Sound hi basically the sound device on my computer is not working need help to get that fixed i think its something i need to change but dont know what or how i have a Windows XP T135

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Very often, assuming you have checked connections and power, sound issues are related to drivers. There are a lot of drivers out there, and the right one depends on a number of factors including your OS and other equipment and parameters. Since detecting the type of equipment you have, and its numerous technical specifications, can be quite difficult, it may be easiest to use a site that will scan your system and determine any updates needed. You may find this more helpful than trying to search for one individual driver, as that can be nearly impossible. Additionally, I have seen numerous users reporting issues with attempting to find, or using, the drivers located at the Acer site.

Three available sites:,, and Note that these are only three samples, and there are a number of sites that offer this type of service - choose whichever one you may feel most comfortable with. You can also check the Windows Update Catalog (though it is complex and complicated, and you have to know what you need) at for a driver that may be compatible, if you feel confident doing this.
If none of these things helps, please post back as to the outcome of the above. Otherwise, thanks for rating FixYa!

Posted on May 29, 2008

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Posted on Jan 02, 2017

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Sound problem

what problem is it?is it no sound?
  • if no sound. Have you installed the driver for the sound?
  • check the device manager if the sound driver is installed properly.
  • Right Click "My Computer" and on the menu choose "Manage"
  • Then on the listed items on the right click "Device Manager"
  • Now the left window will show the devices installed in your computer.
  • Look for " Sound,Video and Game Controllers " and click the " + " sign.
  • Be sure that all the device had been installed properly..if you see a yellow mark with exclamation point it means the device has a problem.
  • You need reinstall the driver using the cd driver of the computer..if you dont have the cd you will need to download the driver.
  • If you know the name of the software for your sound for example (Realtek AC'97) you can search the google for that driver..
  • But if you dont know the right software you can download this software: EVEREST Ultimate Edition -
  • Extract That using winrar and Install it.
  • after installing run the program and enter the product key provided in the downloaded file.
  • now on the program Click " Multimedia " and and Click "HD Audio"
  • you will the product name of the Audio Device like in this photo, Mine is Realtek ALC883 heifentrixx.jpg
  • Now when you know the Name of your device...You can download it in Google..

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Hi, I am Steve, lets get you some help.

The first thing to try to solve this issue is to go to the settings, control panel, system, hardware, device manager.

Find you sound device and uninstall it. Then select action, scan for hardware changes. Windows will find your sound card and install the necessary drivers.

Let me know if this works, if not we will move onto the next level of troubleshooting.

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To obtain the correct driver and resolve this issue, I would need to know the make and the model of your computer. I can then give you a download that will fix your issue.

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