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I have a bottom freezer model that also freezes on top! I've cleaned the coils underneath (and it was pretty bad), and that seemed to work for about a week, but now the unit seems to run alot even though I have it set at the lowest setting. Everything is frosty and in fact, milk, juices, etc., that are placed on the left side of the refrigerator freeze solid. If there is something I could do before calling for service, I'd like to try. Thanks.

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Cleaning the coils is always a good idea, that's how the unit disipates the heat it pumps from the inside of the box. clean coils make it work more efficiently. Frosty suggests a door gasket leak, allowing fresh, moisture ladden air in, that turns to frost. Runs all the time- check door gaskets. they are replaceable. Could also be a bad thermostat. thermostat is running the fridge, trying to reach the set temperature but won't shut off when it reaches it. Unplug the fridge or shut off the breaker is easier. (good wiring practice mandates a dedicated circuit for refrigerators). change the thermostat.

Does the model cool by allowing cold air from the freezer into the refrigerator or does it have separate cooling equipment like some sub zero's? Is there something blocking air flow from the freezer to the refrigerator?

spencer

Posted on Oct 07, 2010

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2 Answers

Freezer side not freezing


Check for ice / frosting inside the freezer .... If present you probably have a defrost problem.... This causes the freezer coil to ice up and block the air flow ... the causes could be a bad defrost heater , defrost timer, defrost sensors, or control board. Also make sure that the condenser coil is clean. remove ALL dust with a vacuum and a coil brush .the coil is located either on the bottom or on the back side of the unit... You didn't give the Make and model #

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I have a Kenmore side-by-side. It seems that the top shelves on both the freezer and fridge are not getting cold enough. Only the bottom seems to work. Any suggestions?


First off a model number would have been a HUGE help. However speaking in generic terms there are a few things you need to check. Open the back of the unit by removing the fiberboard cover and make sure the condensor coils and fan are CLEAN. Then check the compartment drain tube that rests in the DRIP PAN underneath the unit. Make sure the END of the tube is free of obstructions. The drain tube END can get submerged in some pretty gooey stuff (lint muck gunk) and clog. Then make sure the evaporator fan in the freezer compartment is running at full speed. If your hearing the fan blade rubbing on something it wil be an ice block on the evaporator coils most likely caused by an Automatic Defrost Problem. (Bad heater, Control, Defrost thermostat)

Should you notice the evaporator coils are blocked with ice you must do a manual DEFROST by unplugging the unit emptying the freezer compartment and directing a fan into the freezer compartment for just over 2 hours. (Makes a water mess so don;t leave it un-attended) After that return the unit to normal service. If the performance starts degrading in 2 - 4 days you have an Automatic Defrosting Problem that will require troubleshooting / service.

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1 Answer

KENMORE MODEL 363.58062894 fROST FREE IS FREEZING UP. i HAVE CLEANED THE COILS UNDERNEATH AND DEFROSTED IT MANUALLY. HOW CAN I FINISH TROUBLE SHOOTING IT


Sounds as if the actual defrost tube has gone bad. What this defroster does is keep the build up of ice from the inside of the freezer. This defrost tube is located between the freezer and fridge just above the evaporator fan motor inside the fridge. You can possibly access the area from the bottom of the freezer unless it is a bottom freezer with fridge on top then the access would be from the fridge base.

An appliance parts house should have the diagram for this replacement if you take the model and serial number to them they may give you a printed diagram of the part needing to be replaced.

Good luck hope this helped you some

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1 Answer

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When was the last time you cleaned the condenser coils? They are either on the bottom of the unit (underneath) behind the grill, or on the back of the refrigerator. Use a refrigerator cleaning brush' (available at most home centers) to do the cleaning, or call an appliance service technician to accomplish this. After that, it could also be the compressor, or the condenser fan (bottom mounted coils), or a 'freon' leak. Call a repairman then!!

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Make sure the evaporator coils on the back or underneath near the compressor are clean. If there is a fan near the coils make sure it's running.

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There're two coils ,the condenser coil wich you already clean (also make sure the condensing fan motor works properly and the fan blades are also clean).The other is the evaporator coil wich is located inside the freezer behind the back wall cover.

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well countney778 it sounds like either your drain is clogged upo and holding water in the freezer or your defrost timer is bad. the timer shoiuld be by the thermostat area and the drain is at the boittom of the coil that is currently freezing. also look underneith and if you see abunch of dirt then you may have to clean the coil on the bottom of the unit. use a shop vac and a long brush to clean.

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1 Answer

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1 Answer

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