Question about Asko W6641 Front Load Washer

5 Answers

Water outlet Fault

My Asko W6641 continues to flow water through the detergent dispenser so it won't finish a spin. There seems to be a solenoid that's not functioning.

Has anyone seen this problem?

How can I get a maintenance manual?

Thanks, Don

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  • 8 more comments 
  • donvidon May 29, 2008

    I have this manual and it's of no use. I need a maintenance manual or a schematic diagram to troubleshoot.

  • donvidon May 29, 2008

    I tried contacting Asko but since the washer is out of warranty they're no help.

  • donvidon May 29, 2008

    This is a ripoff for $10. I got nothing I didn't aleady know.

  • donvidon May 29, 2008

    No, the outlet is fine. It's just that water keeps flowing in through the detergent dispenser as I first wrote. I can turn off the water supply and the machine will empty fine. Also, I checked the pin trap and cleaned it too but that wouldn't explain the symptom anyway.

    I need a schematic diagram and will have to call for service today I guess.

    Thanks, Don


  • donvidon Jun 01, 2008

    The fault message is "water outlet".

    No luck in finding a manual so I have a trained Asko guy coming tomorrow.

    There are 3 compartments in the detergent/bleach dispenser. Actually it's the one for the bleach. I assume there are separate solenoids for each compartment. It's probably a solenoid or the circuit driving int.

    Thanks, Don

  • donvidon Jun 01, 2008

    As I wrote at the beginning, the model is W6641.

    Your reference to repairclinic is helpful. I found a "water valve" with 3 outlets and solenoids that is probably the culprit.

    Thanks, Don

  • donvidon Jun 01, 2008

    Thanks everyone. This has been useful. With more time I'd order the valve and repair it but my wife needs the washer tomorrow. I'm now aware of several good sites for parts.

    Don


  • donvidon Jun 02, 2008

    I'll let you all know what the problem and solution is today. My guess is the outlet to the bleach holder in the water valve is stuck.

    I'd like to find Manuals for my Asko washer, dryer and dishwasher for the future. The RepairClinic is great but I can't find a maintenance manual. Does anyone know where I might find them?

    This is a great site. Thanks, Don

  • donvidon Jun 02, 2008

    OK, here's the latest.

    The service man didn't come. I looked more carefully and concluded it's the water valve. With no power, water runs continuously into the middle (#2) soap dispenser. I ordered the valve to be shipped overnight from RepairClinic. Now I have to figure out how to take it apart when I have time. I assume it's through the back but will look soon. Any tips appreciated.

    RepairClinic doesn't have manuals. Does anyone know where I might get Asko manuals for the washer, dryer and dishwasher?

    Thanks, Don


  • donvidon Jun 03, 2008

    I ordered the part from RepairClinic and it arrived via FedEx this morning. I removed 3 screws on the back to take the top off, replaced the water valve and it's now washing clothes!

    Thanks for your help.

    Don


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5 Answers

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You could try HERE or HERE for a service manual.

Posted on Jun 01, 2008

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If you provide model number we may be able to fid schematics for your model , in meanwhile check repairclinic
Here it says how to get model number , on this website you can get part list and exploded view for models starting with 110.

Posted on Jun 01, 2008

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Here's good site for troubleshooting and replacement parts.

Have a look.

Posted on Jun 01, 2008

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  • 319 Answers

Hello Don

You have accepted fellow expert dahaka's solution as acceptable. If not acceptable, our apologies. I have continued to research your problem.

I am unable to locate a free service manual download, however, I do know of some other possiblilites to check.

Is it possible that your outlet hose is blocked maybe slightly?

Read below for possiblities. Also please be sure that your pin trap is not blocked.

Good luck, and I will keep looking. Please change the rating if you are not satisfied!

Brian


Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Posted on May 29, 2008

  • 1 more comment 
  • Brian Berndt
    Brian Berndt May 29, 2008

    If it is the water valve, I have found the part here, for 59.95.

  • Brian Berndt
    Brian Berndt Jun 01, 2008

    Great! Let us know what the actual verdict is from the repair man.



    When we give advice, we like to try the cheaper, easier options first. Since we are not there to physically detrmine what steps have already been taken, we try to try the easier fixes first!



    That is why I gave the info and link to the water valve 2nd, as it is the costlier and more difficult possiblity.

  • Brian Berndt
    Brian Berndt Jun 05, 2008

    Good deal!



    Hey would you consider changing my rating from "Thanks for Trying" to at least "Helpful", (this will help my rating) since my original diagnosis included your actual solution as my number two possiblity. While I was not able to find a service manual (I don't think one exists on the web that I could find), I did provide the proper solution!



    Thanks for using Fixya!



    Brian

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  • 347 Answers

Hello donvidon,


Here you can find a manual of your W6641. 
http://www.askousa.com/pub/manuals/washers/prior/English-W6641-W6661_QSG.pdf

Posted on May 29, 2008

  • Santiago Vallejo
    Santiago Vallejo May 29, 2008

    Dondivon, 


    I couldnt find your product on asko's websire, maybe you could check a similar model, 
    http://www.asko.com.au/downloads/manuals...

    Or get in contact with asko here,
    http://www.asko.com.au/support/contact/

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1 Answer

Detergent dispenser does not dispense.


see the causes and remedies:
Most dispenser problems are due to being gummed up with detergent, fabric softner, bleach residue, and water deposits. First check the dispenser drawer by pulling it out of the dispenser itself. To do this push down on the tab in the back and remove. Check that all is thoroughly clean. No holes blocked up. Now there are several types of dispensers out there but most have holes in the top where it dispenses hot or cold water to the appropriate area. These holes can become plugged up. If you have really hard water I would say replace the dispenser if it is gummed up bad. Otherwwise remove the dispenser and thoroughly clean it out. Before doing this check the solenoids that allow water through the dispenser. The solenoids can be checked with an ohmeter but if all is clean and the solenoid does not open to allow flow replace the unit or solenoid. Connect your ohmeter and refer to the tech sheet or service manual for the proper reading. You can also check for voltage going to the solenoid. If you have voltage when each solenoid should be working, example: When the machine should be dispensing fabric softner, The solenoid that allows water to flow through that area should have voltage. If it does replace the solenoid or unit.
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