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I think this may helps you.
Uninstall the program on your PC and install it againg and try do finalize or try with difrent disk or download another program for burning disks.
I hope this will help if not give me more information.
You can puschase the NERO program that sometimes works with most disks. The program costs around 75 dollars. Or you can Simply go to a store that sells this model camera or one that uses the disc and simply ask to try out one of the models and finalize it there, I was trying to explain a few other options in our live session before you aborted it after waiting on me to look up the possible solutions for over half an hour. I do apologise that you are unhappy about the live chat support fees.
The software is built into the camera. Go to disc navigation then once thumbnails are created press menu, scroll down to the disc icon, select finalize and confirm yes or no. The mini disc is now playable in most DVD machines.
Sorry this isn't the ultimate solution especially if the disc is full - I'm still trying to retrieve data from a disc that locks up creating thumbnails although it will play on the camcorder to a point. If there is room left on the disc, try recording briefly then press disc navigation button. A couple of times I was able to get past the lockup this way.
Hi!! My husband just sat down and finally figured this out,
You have to use disc navigation, then wait for the thumbnails to show up and then push menu and scroll down three times to the disc, and then choose finallize and then tell it yes. You do have to have it plugged into the a/c adapter tho in order to do this for some reason.