Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

1 Answer

Only one headphone works

Hello, the problem with my sansa is that only one of the headphones work...I know I should fine someone to fix it, but I do not know where to start. Can you help me?

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  • lunilulu May 29, 2008

    Just to complete my case...unfortunately, I bought a refurbished device...sansa would not make a repalcement, they sent some files to see if with that I can solve my problem with the hardware.



    Thanks for your help!

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  • Master
  • 8,596 Answers

I would find out if you're in warranty. One headphone working is a hardware issue - if you were to insert another headphone set into your player, you would find that the next headset would only get sound out of one ear. Unless you live in Philadelphia, I would go ahead and call Sandisk to see if you are eligible to get that player replaced. I work for another large consumer electronics company, and we definitely give out replacements for the one- headphone-only issue. Sorry to hear that the player went out on you - good luck on the replacement.

-Tha Mp3 Doctor

Posted on May 29, 2008

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http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834

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