Question about Maytag Neptune MAH5500B Front Load Washer

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Shipping bolts for Maytag Neptune

Where can I get the bolts to secure the drum for shipping? We're moving from one house to another. The installer did not leave the bolts after installation. Maytag Neptune - Where can we get the shipping bolts? OR What size are they so we can go buy them,...! Need them SOON.


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There is a product call LITKIT TM, it is a universal shipping kit for washing machines.

Posted on Jun 11, 2008

  • CDBH Jun 11, 2008

    There are 4 videos for the LITKIT on YouTube, this is the link for the LG.

  • CDBH Jun 11, 2008

    The LG video is the same type of install as the Maytag.



This model has shipping straps that are cut and removed from the machine during the first installation. I tied down the drum inside the machine (through the rear opening) using regular ratchet type tie downs and stuffed the front of the drum to prevent extreme back and forth motion.

I hope it works.

Posted on Jun 09, 2008

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Unless your driving off of sidewalks you don't need to put them back in.

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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If a front load washer is being shipped with only 3 shipping bolts ( from korea to USA),would the washer be OK or there could be possible damage to the drum/washer in anyway?

3 bolts will be ok, The drum cannot move and as long as the other 3 bolts are intact and not broken then there won't be any damage to the machine.

May 02, 2017 | Samsung WF431ABPXAA Washer

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Need to have a list of Maytag Front Load Waher Model #s that do not require shipping bolts.

all washers ever made regardless of front or top load need shipping support when shipped be it shipping bolts or other means of synching the tub down so it doesnt become damaged by bouncing around in the back of a truck

Jul 21, 2011 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Soumds like something is loose and banging. Nothing is lose and banging in the drum where the clothes are

if it is new you may need to remove the shipping rods that keep the drum secure for shipping look in the back there should be two of them if its not new I don;t know the answer

Jan 20, 2011 | Maytag Neptune MDG5500AW Gas Dryer

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We are moving our washer to another state. How do I drain the water? Are there any specific instructions in moving and storing it?

Yes, buy shipping bolts and have them installed to secure the outer drum. This is very important. Do not let it freeze. If it will be in freezing temperatures call a local repairman and have him get rid of any standing water in the outer tub and internal valves. Hope this helps,

Western Appliance Repair

Dec 02, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Moving soon do u need to reinstall shipping bolts to move it

It's not 100% necessary, but if you still have them it would be a great idea for shipping

Jun 10, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Does a Maytag Neptune MAH6500WH have retaining bolts or pins that need to be installed before it can be moved?

If you are moving the washer for a long distance move, it is recommended that the shipping bolts be reinstalled to help prevent damage to the drum and suspension mechanism. This would be especially important if you're using a professional moving company, as they won't be able to move/load/unload it without problems.

If the move is relatively short and won't experience alot of aggressive movement, you can likely move the washer without chance of damage - provided you are careful and don't bounce the washer around.

Here's the info from the Maytag website, regarding moving front loading appliances:

If you are moving to a new home and plan to take your front-load washer and dryer pair with you, please call 800-688-9900, and speak to a fabric care expert. Our expert can recommend a Maytag-authorized servicer who will reinstall new shipping bolts to your washer.

New shipping bolts must be reinstalled to avoid internal suspension and structural damage to your washer during transport.

OK, so get your model number handy and give them a call, (you're missing some digits/alphas) you can get an online copy of your owner's manual that will show you the part numbers for the shipping bolts, if you've misplaced them, or give a call to the toll free number for Maytag, and they'll provide you with the part numbers needed so you can order them yourself and likely save some money versus having a service tech some out and do it for you/

1 (800) 344-1274 U.S.
1 (800) 688-2002 Canada
Hope you find this very helpful and best regards!

Aug 18, 2009 | Maytag Neptune Washer

2 Answers

Lumpy drum noise

Did you remove the shipping bolts from the back of the machine

Mar 26, 2008 | Maytag MDE9700AYW Neptune 174 Electric...

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