Question about HP Compaq Presario SR2150NX PC Desktop

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Running XP PRO SP2

Dray,
The reference you gave was to HP's page for firmware, etc., but it is labelled as Vista. HP chooses not to recognize XP when you go from pre-installed Vista to XP, and does their best to help, but with a lecture on upgrading to XP. Will the updates on their Vista page work under XP ?

Thanks,
DC4580

Posted by on

  • DC4580 May 29, 2008

    Much appreciated. Thanks Chris.



    DC4580

  • DC4580 Jun 07, 2008

    Here is the solution:



    I was on with HP tech in chat and she was close, but on wrong device. Here is the procedure that corrected my problem:

    _____________________________________________

    Goto Control Panel->System->Hardware->Device Manager.

    Click on View, choose devices by connection.

    Expand the ATI IDE Controller
    Expand the Primary IDE Channel
    Make sure ATAPI DVD A DH16AYH is listed under the expanded IDE Controller.

    Double Click the Primary IDE Channel
    Click on Advanced Settings Tab
    Change the transfer mode for Device 0 from "DMA if available" to "PIO only"
    Click OK

    ____________________________________________

    I am back to normal use of the Cd drive now. Thanks for any assistance.

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They may be hit or miss using the Vista drivers for XP. I'll check around the web to see if they have any XP drivers for you, and post them back up.

Chris

Posted on May 29, 2008

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RESTORING A DELL COMPUTER OR LAPTOP BACK TO AS NEW CONDITION. If you do not...


RESTORING A DELL COMPUTER OR LAPTOP BACK TO AS NEW CONDITION.

If you do not have a RECOVERY CD then contact Dell to purchase this Recovery CD for your model Dell computer or laptop.
Boot up using the Recovery CD and follow the instructions.

The other way is to re-install Windows using a Windows installation CD; it must match the Windows version on the Windows Product Code label on the bottom of your laptop or on the side or back of the desktop computer.

Boot up using the Windows installation CD and follow the instructions.
Next install all of the Dell's computer/laptop device drives.
Next install the Windows service packs (SP2 & SP3 for XP, SP1 & SP2 for Vista)
Next Activate Windows via the Internet or by phone.
Next install all your programs - Microsoft Office, anti-virus etc.
Next click on Start - Programs - Windows Update (for the latest updates).
Next copy your data back to the computer/laptop.

The device drivers for your model computer/laptop can be downloaded from the Dell WEB support site.

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