I had an unfortunate incident where some pages with staples were fed through the scanner. As a result, the sensors must have been scratched/damaged, as images have darker lines in the scan direction (not completely black, just darkened).
How can this be repaired (if at all)?
The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.
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