Question about Canon DR-2580C Path-Through Scanner

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Streaks in image scanned by Canon DR-2580C Path-Through

I had an unfortunate incident where some pages with staples were fed through the scanner. As a result, the sensors must have been scratched/damaged, as images have darker lines in the scan direction (not completely black, just darkened).

How can this be repaired (if at all)?

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The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.

Posted on May 30, 2008

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