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2 seperate BT dongles not recognized in XP

I have a Bluesolie(sp?) and a Kinsington 33348. I have run the setup discs for both but whenever it comes time to plug in the dongle, both of them are "Unknown USB Devices" and it doesn't matter if I direct it to the exact driver it still will not recognize them.

I have been using the BlueSoliel for a while but tonight I decided to use it again and reinstalled the software.

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Go for it after that you have problem then use this dongle to other computer

Posted on Jun 12, 2008

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Problem setting up a dongle to my PC

NEVER install the dongle before the CD.

What has happend is windows has automatically installed your dongle with the wrong driver.

Try this.

Keep your dongle plugged in.

Goto start > control panel

Click system

Along the tab at the top select hardware, now click device manager.

Find your dongle, it should be under 'network adapters' (if you are not sure if it is the right one, unplug it at this point. If it dissapears from device manager - that is the one)

Now, click on it in device manager and press delete. Click OK to deleteing the driver.

Now, follow these steps carefully:

Unplug the dongle.

Restart the computer.

Start installation from CD

Only plug in the dongle when it tells you to, or the installation is complete.

Hope this helps


Mar 03, 2008 | Computers & Internet

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