Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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I have a WD 1tb external hard drive that is a few months old. I use it mostly for storing video footage of holidays, movies from friends and family or downloaded, pictures and tv shows that I have downloaded or got off friends. I always eject it properly, except for once when I first got it my little brother accidently pulled it out but it has run fine since then. Two days ago, after no unusual use or accidents like dropping it or anything, it stopped letting me play the tv show files. The movies, footage, pictures all work fine, but most of the tv series seem corrupted. It takes several minutes to open, if it does at all, and then it freezes or skips or becomes pixelated. Then windows explorer and windows media player will stop responding and have to be shut down. I have tried windows media player and centre, VLC and divX all with the same results. I have run checks and virus scans and a bunch of other stuff but it all says my hard drive is fine. But I have watched all the videos before and they worked fine and now they don't!!! Its so frustrating and I don't want to lose all my files. I thought they maybe they became corrupted somehow but if so why would it affect windows explorer and media player? I thought maybe a virus but the scan came back virus free! If anyone can help or give some advice it would be greatly appreciated!! Thanks

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Try copying one episode of your tv shows to your computer's internal hard drive (lets say put it on your desktop) and see if it is the same result. By the way, what is the extension of those tv show files? are they avi, mp4 or mkv? Are the extension of the those files the same with your movie files? Normally, movie files are avi ( divx or xvid) which can be easily played by wndws media player or vlc. If it plays after copying one to your internal hard drive, then erase the one from your WD and recopy it from your internal hard drive. If that works, then just do the same on the othe tv show files. If it still the same result after copying onto your desktop, then just uninstall and reinstall vlc/divx and the codecs. Let me know if these procedures works.

Posted on Oct 07, 2010

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