Question about Transcend 32GB ExpressCard SSD, MLC 32 GB Hard Drive
I bought this new Transcend 2GB Flash Drive from a local computer store, but as soon as I attach it to my computer, it indicates as an unknown device, though I'm using Genuine WinXP Pro (SP2)! But any other flash drives works well with my computer! I tried to get a replacement from the store but they won't let me, telling me that there is no warranty for the device, though every new gadget has at least 2 months worth warranty! What the Heck?!
Most of the flash drives that I have bought had a limited lifetime warranty.
Most of these devices require a driver. XP and Vista come with the popular drivers pre-installed.
Have you investigated the requirement for a driver?
Transcent Tech Support:
I don't know about the laws where you are, but where I am located there is something called "Consumer Protection". If the dealer is a retailer, he is supposed to give you a refund, or a replacement.
I would get in touch with Transcend and complain about the dealer. Then I would put in a formal complaint to the consumer protection about the dealer.
You can email Transcent:
In the documentation that came with the device, there must be some warranty policy information.
Transcend USB Flash FAQ:
Posted on May 29, 2008
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