Question about Whirlpool GEW9868K Electric Dryer

2 Answers

Hi, I own a Whirlpool Senseon Dryer (model GEW9868KQ0). The dryer's touch panel does not light up. The electrical power source, door switch, and thermal fuse all check out okay. I suspect a problem with either the touch panel or control board. Do you agree and, if so, how do i differentiate between the 2 issues? I can't run the service diagnostic tests because I don't get any LEDs to turn on with the test routine.

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  • Tim Oct 11, 2010

    Thanks for your solution. There's no obvious damage to the control board. I haven't been able to find any directions to removing the touch panel, so I hope there's some instructions included when I order that part. The Whirlpool "Do-It-Yourself Repair Manual" seems outdated for this section. I would appreciate any information regarding the removal and inspection of the touch panel.

    Best,

    Tim.

  • Tim Oct 11, 2010

    I've gotten that far. Do they typically seal the front of the touch panel with some cement? Maybe rubber cement?

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Yes it is usually sealed with aa contact glue

Posted on Oct 11, 2010

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  • Master
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It's definitely either of the control board and the touch panel. The only possible way to tell which one is by visually inspecting them for obvious sign of damage. But in this case I go for the touch panel itself which I recommend to be replaced. Purchase the part from AP Wagner and if it happens to be not the touch panel but rather the control board, they will let you return the unnecessary part and give you the one you need.

Posted on Oct 11, 2010

  • Jahn27
    Jahn27 Oct 11, 2010

    The console is held to the top of the cabinet by two spring clips on each end. Insert a putty knife blade between the bottom of the console and the dryer top at each front corner and push the spring clip back far enough to release it from the slot in the dryer top. Lift the console up approximately one inch then tip the console back and lift it to release the mounting tab at the rear of the end cap from the slot in the dryer top.


  • Jahn27
    Jahn27 Oct 11, 2010

    The key switches are integral part of the console and not designed to be accessed, tested or repaired.

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HI, check the following to address this issue.


1. No power to the dryer
Make sure there's power getting to the dryer. Check for a tripped circuit breaker or a blown fuse. Check the wall socket for power with a voltmeter or by plugging something else in.

2. Door switch / Door switch actuator lever
The dryer will not start with a broken door switch. Replace the door switch if found defective.

Most dryers have a door switch actuator lever - when you close a dryer door, it presses against the lever, which actuates the door switch. If the lever is broken, the switch would not activate and the dryer would not start. Replace the lever, if broken.

Note: Door switch actuator lever usually comes with the door switch assembly and it is recommended to get the whole assembly since there is almost no price difference between the door switch assembly and just the lever. Check your model for more details.

3. Thermal fuse
Most dryers have a thermal fuse, which burns out when the dryer overheats, in which case the dryer will either not run at all or stop heating. The fuse is usually located on the vent duct, inside the dryer. A blown fuse will show no continuity when measured with a meter. Before replacing the fuse, make sure the blower wheel is not broken or clogged, and there is nothing blocking the venting.

Note: It is recommended by most dryer manufacturers to replace a hi-limit thermostat when replacing a thermal fuse.

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**The most common issue here will be a defective Thermal fuse

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Power from the house
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Need help


This is some basic info I could find on your dryer. I will need you Serial Number in order to determine the year it was produced. Please post back with comments and let me know.


Whirlpool Duet GEW9250P 7.0 Cu. Ft. Super Capacity 8 Cycle Front Load Electric Dryer With AccuDry Sensing System. Dry clothes in the time it takes to wash them. The dryers uses AccelerCare™ technology to work just as fast as the washer (Up to a 9 lb. load), giving you more time to enjoy all the good things you've worked hard to achieve.
AccuDry™ Sensing System - Monitor remaining moisture and automatically stop the cycle when the load is dry, with the AccuDry™ sensor. Reduce overdrying and save time and effort, by not having to return to the dryer to re-check progress.
Senseon™ Drying System - Moisture-sensing strips and temperature sensors inside the dryer drum monitor how fast the load is drying, how hot the air should be and when clothes are dry. The system automatically stops the cycle to help save time and prevent overdrying. Senseon™ technology safely dries clothes faster than it takes to wash them.
Wrinkle Shield™ Plus Feature (120 Minutes) - The Wrinkle Shield™ Plus option automatically tumbles the load without heat to help prevent wrinkles from forming.
Whirlpool brand offers an ergonomic solution for its front-load washers and dryers to help reduce bending, stooping, or arching. Based on your height and laundry room needs, optional 10 in. and 15.5 in. pedestals make loading, unloading, and filling the dispensers easier. The 15.5 in. pedestal doubles as a storage drawer with a convenient sliding shelf to support your laundry basket.


Item Features:
  • Super Capacity Plus - 7.0 Cu. Ft.
  • AccuDry™ Sensor
  • Senseon™ Drying System
  • 8 Automatic Cycles
  • Bulky Items Cycle
  • Adjustable End-of-Cycle Signal
  • Wrinkle Shield™ Plus Feature (120 Min.)
  • 5 Temperature Selections
  • Quiet Dry Plus Noise Reduction
  • Dry Rack
  • Reversible Side-Swing Door
  • Dryer Door Window
  • Reversible Side Swing Door
  • Electronic Controls
  • Front-Mounted Lint Screen
  • Interior Drum Light
  • 4-Way Venting
  • Porcelain SpillGuard™ Top
  • Optional Storage Pedestals Available
  • Stackable Installation with Matching Washer
  • Matches Duet® Washer
Specs:
  • Warranty: 1 Year Parts & Labor
  • Capacity: 7.0 Cu. Ft.
  • Dimensions (HxWxD): 38 in. x 27 in. x 31 1/2 in; Depth with Door Open - 51.5"
  • Construction: Front Access, Reversible Side-Swing Door Style, Powder Coat Drum Material, Dry Rack, Extra Large Front Mount Lint Screen, Power Cord & Venting Accessories, Stackable
  • Controls: Electronic Controls
  • Electrical Requirements: 30 Ampere, 120/240 Volts, 60 Hertz (1/second). AC-ONLY. USE COPPER WIRE ONLY. A FOUR-WIRE OR THREE-WIRE, SINGLE PHASE ELECTRICAL SUPPLY REQUIRED. A TIME-DELAY FUSE OR CIRCUIT BREAKER AND SEPARATE CIRCUIT IS RECOMMENDED.
You can get an owner's manual replacement for your dryer at laundrymanuals.com. I believe there is a membership fee for the website, however. I hope this info helps you.

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