Question about HP Pavilion a800n (PP163AA) PC Desktop

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Disk drives Neither my D or E drives are working. I can't even open them manually (with a paperclip) anymore. My computer does not recognize the E drive at all. I tried to open the drive using media player and hitting the eject button there and still nothing happened. Do I have to buy new drives or can this be fixed?

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  • Chris Hall May 11, 2010

    try unpluging one to see if the other shows up

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  • 458 Answers

Check your IDE cable inside that plugs into it. This will be the wide cable. Does it light up? Your power supply could be going bad. Unplug them one at a time and see if they work. Look at the jumpers and make sure the last one on the cable is on Master and the other one is slave. Sounds like a bad cable or connection.

Rate me if this helps.

Posted on May 29, 2008

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