Question about D-Link DCS-900W Network Camera

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Can't access outside network

I have a di-624 router, and I'm using DynDns. but still can't access the camera from outside my network. When I ck it threw dyndns the access is refused but is not being blocked by a firewall and MY ip doesn't block port 80. I am very confused. help danb

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  • endure May 11, 2010

    Have you tried using a different port other than 80?

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I had all the other port forward settings correct, but I noticed that the default gateway was set to 0.0.0.0 instead of 192.168.0.1, in the camera settings. This threw me as I could connect easily within the network, and I thought all those settings were good. I guess it totally makes sense though. No gateway, no way to get outside the network. After I changed that, it came right up outside the network. Hope this helps someone...

Posted on Jun 15, 2010

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Usually, the problem can be one of 2 or both. 1, do you have a firewall? If so, you're blocking your incoming signal. That brings up the second question....
2. Have you assigned a different port (other than 80) and opened it on your router?
Those two things should normally get you on the road. Good luck.

Posted on Feb 03, 2010

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Get the Default Gateway of your IP. step 2 Do this by entering "ipconfig/all" in your Command Prompt and hitting "Enter" on your keyboard. Your IP information will be brought up, and number you are looking for is the Default Gateway. This is underneath the IP address. Identify this number by its number pattern, which will look like the following: 111.222.3.4. Access your router. This is done by simply typing the default gateway from Step 1 above into the address bar of your Internet browser, and pressing "Enter." Forward your port by configuring your camera. Open the configuration section on the router web page where port forwarding is located by clicking on the "Applications & Gaming" link along the top of the page. In this menu, click on "Port Range Forwarding." Configuration sections can be located differently with each kind of router. Find this information by referring to the documentation that came with your router when you purchased it. Access your camera over the Internet. To do this, type your public IP address into the address bar of the web browser and press "Enter" in the same way as described in Step 2 when entering your default gateway. Note: The public IP address is different from your regular IP address. The regular IP address identifies computers and other devices on your network, whereas your public IP address is what is used to make yours lf known to others on the Internet. Your Internet service provider can supply you with your public IP address if you call them and ask for it. Hope it helps.

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To access your camera from the Internet you will need to configure uPnP (or configure port forwarding manually) and register with some kind of dns service like viewnetcam (or know your home's external IP address assigned by your Internet Service Provider).

1. To configure uPnP on your camera, look in the network settings for an automatic network configuration option - this will trigger the camera to talk to your router using uPnP to set up port forwarding. The default for one camera is to use port 80 for the outside port and something like 192.168.1.253 for the internal network address (internal to your home only). uPnP will try to configure the second and third cameras to external ports 50000 or 50001. My router failed to configure the 3rd camera so I had to manually add a port forwarding option from my router's admin pages. To note, you can configure all port forwarding manually from within the router admin pages. Just list the internal network address to your camera (like 192.168.2.253) and specify a different port for each camera (like 50000 to 50000). You can then access your camera by typing in 192.168.2.253:5000

2. Then, you should register with viewnetcam.com. Adding your cameras on viewnetcam will give you access to them from outside your house without you having to know the IP address to your home network. You will simply type in your viewnetcam url with ":" and the port number (like username.viewnetcam.com:50000).

Note: When trying to access your camera from outside your home (or even pinging your router from outside your home), you need to know the IP address of your home. This is assigned by your Internet Service Provided and can change every time you reboot your modem. Services like viewnetcam keep track of the IP address to your home and update it automatically when it changes (your camera will communicate with Viewnetcam servers occasionally to update the IP address). All you have to remember is one constant URL (the viewnetcam url) and you can get to your cameras!

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To set a static IP on the camera, do the following:

1. Chose an IP address for the camera that is outside your normal DHCP range but within your network subnet.
For example, if your router uses DHCP and gives out addresses in the range of 192.168.1.1 up to 192.168.1.10, you should chose an IP address beyond that (e.g. 192.168.1.20).
2. Login to your camera's current IP address and go to Setup -> Network setup
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The above should fix your Static IP address question.

With regards to your Wireless question, you should make sure of the following:
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Configuring your Linksys router for remote desktop is a task that's needed before you can access your computer from outside the network. If you plan to connect to your remote desktop machine from the Internet, you need to configure the router to allow traffic to the PC. Linksys is a common router used on home networks for wireless and LAN configurations. Configuring your router to allow port forwarding to a remote desktop only takes a few steps through the graphical user interface.
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  3. Step 3 Type "Remote Desktop" in the application textbox.
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  8. Step 8 Close the browser window.

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Depending on the brand of router you use on your home network, your Veo Observer camera probably has a local (private) IP address in the format 192.168.0.xxx or 192.168.1.xxx where "xxx" is the actual address assigned to your Veo Observer (by you) and configured to display on the LCD window on the side of the Veo Observer.

You may need to log into your router to see which of the two local (private) IP address formats is used. Your router's user manual will show you how.

To view your Veo Observer, just type the exact local (private) IP address in your IE browser. for example, if you assigned address 100 to your cam, you would enter http://192.168.0.100 or 192.168.1.100 into your browser. Veo Observer will display the Language selection screen. Choose the language, then you log in and view your camera.

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You can log into your router and select its STATUS tab to view your WAN (public) IP address. See you router's set up guide if you do not know how to do this.

An easier way to determine your WAN (public) IP address is to visit Gibson Research Shields Up! web page:

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