Question about KitchenAid KL26M8XOB Stand Mixer

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My KA KL26M8XOB 575 Watts Stand Mixer is doing this same thing. However, when I got in to the thing, the #7 retaining ring was completely intact and the #9 pin is still there, too, but I am not sure it's fully intact. I'm too tired to go any further tonight, but I did notice metal shavings had collected in the plate - it drops down far enough that you can see into the plate and see the gears, just can't get in to it without removing the retaining ring, then the pin, etc. There's no screw on the bottom of this as illustrated in other manuals. I really appreciate this parts diagram - thank you. Will be exploring further tomorrow, but any thoughts, ideas or info that you have on what is up with this thing would be appreciated. Haven't worked on one of these before and I'm a little apprehensive.

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Posted on Jan 02, 2017

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hslincoln
  • 235 Answers

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Posted on Jan 12, 2010

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1 Answer

I have the professional 600 - 6QT - 575W mixer.


It appears that retaining ring (7) has snapped. It is the retaining ring which attaches to the drive shaft. Here is the parts diagram:


http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208211764.pdf


From it you can see how to remove the case cover and access the gear train. You may have to replace the shaft if its groove is worn allowing the retaining ring to slip off.

Apr 18, 2010 | KitchenAid KP26M1X Stand Mixer

1 Answer

I have a commercial duty mixer and the planetary has come off. how do I get it back on?


It appears that retaining ring (7) has snapped. It is the retaining ring which attaches to the drive shaft. Here is the parts diagram:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10157992.pdf

From it you can see how to remove the case cover and access the gear train. You may have to replace the shaft if its groove is worn allowing the retaining ring to slip off.

Apr 10, 2010 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

The planetary mechanism (gear, plate, etc) on my 6Qt. 575Watt KitchenAid seems to have fallen more than a half inch along the main axle leaving a gap between the 'plate' and the bottom of the mixer head....


It appears that retaining ring (7) has snapped. It is the retaining ring which attaches to the drive shaft. Here is the parts diagram:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10157992.pdf

From it you can see how to remove the case cover and access the gear train. You may have to replace the shaft if its groove is worn allowing the retaining ring to slip off.

Apr 05, 2010 | KitchenAid KL26M8XOB Stand Mixer

1 Answer

Kitchen aid mixer drops metal shavings in the


Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Jan 12, 2010 | KitchenAid KP2671 Professional 6 Series...

1 Answer

The power head nose that the mixing paddle snaps into fell off the mixer exposing the nose gear and ring gear inside the head. There is no apparent locking mechanism to hold the plate in place to the...


Hi BOBLUCAS820. From the symptoms you describe, I believe it is your Planetary/Agitator Shaft assembly that has fallen from the ‘head’ of your mixer. More than likely, the retaining pin or clip which secures the Agitator Shaft assembly to the Planetary has ‘sheared’ or broken, allowing the whole assembly to ‘fall’ out of the mixer head.
The good news is that this can be fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, feel adventurous, and your mixer is not under warranty. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB), of the 24 listed under Parts List (24) (check to see it this matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your errant part is Illus No. 18, Retaining pin. There are two shown on page 4, and possibly Illus No. 25, Retaining Clip.
To gain access to these pieces will require removing the Transmission Housing (Illus No. 7), removing all the lubricating grease and removing the Illus No. 21, Bevel Gear. You’ll need a regular or Phillips screw driver, retaining clip pliers, and punch driver. When you remove the grease form the transmission cover and gears, be on the lookout for pieces of the Retaining Clip (Illus No. 25). The pieces of the sheared retaining pin should be found between the Bevel gear and the Worm Follower gear (Illus No. 19). With the transmission disassembled, you should be able to determine what parts need to be replaced and can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 22, 2009 | KitchenAid KP2671 Professional 6 Series...

1 Answer

Silver metal ring falls off how do i get it to stay on


Hi JNJ2SOME. I believe the silver metal ring you are referring to is your mixers “Planetary Drip Ring”. Is it about 5” in diameter? The drip ring is a friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove it by gently tapping the edge of the ring with a straight screwdriver at several places around the ring.
If the drip ring is falling on it’s own, than you might try the reverse on trying to remove the ring and tap the bottom of the drip ring gently with a few taps of a hammer (use a piece of wood between the hammer face and the ring to protect the ring) around the ring to see it that seats it any better. If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it may grip better, or you may want to order a replacement drip ring for your mixer.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty, which it is. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM90P, and select one of the files listed under Parts List (check to see it this matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 26, Planetary Drip Ring, which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Dec 20, 2009 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

I need speed control senser. Where do I get one?


Hi, RDBOST, it appears as if you’ve identified the problem you’re having with your mixer. And the speed control sensor (Hall Effect sensor) can be ordered from several online KA repair parts vendors. I assume you’ve got a Parts List manual on hand, but if you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number KP2671, and then select one of the files that appear under Parts List file. Turn to page 4, Case, Gearing and Planetary Assembly and locate Illus. #9, Hall Effect Sensor, part# 9703312. This is what you want to order.
Here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com, that should carry the KA parts. Prices can vary widely (between $4.00 ~ $9.00 plus S&H & tax) between vendors, so do your comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! - hslincoln

Dec 05, 2009 | KitchenAid KP2671 Professional 6 Series...

1 Answer

Remove shaft/gear on KA 6qt Pro


Beth, First you should have the parts manual (Pt No. 8212278 Rev D) in your possession. You can download a PDF file from Kitchenaid, if you don't have it. Once you've have the manual, turn to page 4 - Case, Gearing and Planetary Unit.
I'm also assuming you're able to disassemble the mixer and access Illus. No. 4 - Transmission Housing. You want to remove the cover and place to the side. (Be careful of all the grease inside the cover and on the gears) Next wipe the gears and shaft clear of the grease. You want to get to Illus. No 10, so first you must remove Illus. No. 7 - Retaining Clip using a pair of external clip ring pliers. Next, lift Illus No. 8 - Bevel Gear off the shaft. Next, remove Illus. No 9 - Retaining Pin. That will finally allow you to lift Illus. No 10 - Worm Gear Follower of the shat.
I hope this helps.

Oct 20, 2009 | KitchenAid KP26M1X Stand Mixer

1 Answer

575 watt 6qt stand mixer. start out on low speed


Hi. If your mixer is still under warranty, call Kitchenaid, they are usually very good at replacing mixers under warranty.

If you're out of warranty, you'll need to order a new speed control board. Use the following link to download the parts catalog for your mixer.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212278.pdf

You can remove and replace this board yourself. Use the drawings to assist you with the project.

If this solution has assisted you, please rate it. Good luck! ricardok45

Mar 16, 2009 | KitchenAid KP26M1X Stand Mixer

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