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My new HPLaseJetP1006 printer will not print my documents. Why are my documents in the queue. What is the printing error.

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Problem is solved all drives were update. Thanks

Posted on May 30, 2008

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Canon mx922 not printing word document from PC. Puts it into queue


How To Fix It - The fix is simple. You need to clear the print queue manually so that all the print jobs currently in the queue are deleted properly - once the queue is empty you should then be able to print new documents without problems. We will show you how below, depending on whether you use XP or Vista/7:
1. XP - click 'Start' then click 'Run' and in the Run window type CMD then press 'OK' - this opens a Command Prompt window. Now skip to Step 3.
2. Vista/7 - click 'Start' and type Command in the search box. Right click on the 'Command Prompt' result in the search results above it and select 'Run As Administrator' - this opens a Command Prompt window.
3. All version of Windows - in the Command Prompt window (these commands are also shown in the picture below):
4. Type net stop spooler then press the Enter key.
5. Type del %windir%\system32\spool\printers\*.* /q then press the Enter key (Note: the only spaces in this command are a single space between del and %, and a single space between * and /q)
6. Type net start spooler then press the Enter key.
7. Type exit then press the Enter key to exit the Command Prompt window.
Fixing the print queue
This should have cleared the print queue (i.e. all print jobs have been deleted) and you can now submit new jobs for printing
What Do These Commands Do?
The Command Prompt is a throwback to the pre-Windows days of Microsoft DOS but is still a useful way to type and enter system commands. The print Spooler is basically the print 'queue' - we need to Stop it running before we can Delete documents stuck in it.
The Del command deletes everything currently held in the print queue, including the 'stuck' document(s). We then have to Start the Spooler (print queue) up again so that it can accept new print job requests in future.
What If It Keeps Happening?
If the problem only occurs occasionally it is likely just due to an incompatibility with the actual data being printed ( a webpage that has unusual fonts or some other format that the printer is unable to convert into printed output - run the above fix to resolve it.)
However, if you find that almost all documents keep getting stuck in the print queue then Microsoft's answer is that it is an issue with your printer drivers (software) - one solution may be to download and update new printer drivers from the manufacturer. You could also try the Microsoft automatic Fix It for printers . This will repeat our fix above but may also flag up/fix any different Windows errors that stop printing.
Other causes may include a misconfigured printer e.g. network printing to an IP address that doesn't exist uninstalling and reinstalling the printer software from scratch should fix this.

Aug 19, 2017 | Canon Office Equipment & Supplies

3 Answers

Print queue stops document and will not resume


Hi,

Clearing the Print Queue in Windows:

Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.


Goodluck,
Please don't forget to rate the solution.

Apr 01, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

When I click print the document goes into queue then when I troubleshoot it says the printer wont print because a document is in queue. When I clear all documents it says "printer ready" but then it says...


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

Sep 18, 2010 | Epson Office Equipment & Supplies

1 Answer

49.4C02 error is coming on Hp laserjet 4345 printer already latest firware updated.recentely changed printer motherboard also.


Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it's the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they're in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. get more information and help Printer Error 49.4c02

Sep 04, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Document goes to the print queue, then errors


To start with You check the data cable is properly connected to your printer than you open the printer dialogue box and remove the documents pending in the queue and retstart the computer and before giving the print command select the printer that you are going to use(if more printers are connected to the computer).if all this does not work i suggest you to reinstall the printer after uninstalling it

May 27, 2009 | Office Equipment & Supplies

1 Answer

Canon 4150 wont print , goes into queue


Have you gone into the queue and deleted the print jobs and started again? Do you have any error lights? If so there could be a hardware problem with the printer.
Try taking out the toner and putting it back in. Sometimes that will force the printer to reset intself.
If that doesn't help then you may have to delete the printer from the system and re-install it.

Apr 13, 2009 | Computers & Internet

1 Answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Nov 19, 2008 | Lexmark Office Equipment & Supplies

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