Question about Brother CE5000 Computerized Sewing Machine

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The machine is making a grinding noise and giving E6 error code. There are no threads in the machine and I have it open but cant find the problem.

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I would call Brother at 1-877-276-8437, it may be a malfunction. They will be able to advise your where to take it for authorized service. Good luck

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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1 Answer

My brother cs-6000i computer sewing machine shows a E6. I cleaned around the bobbin and checked the needle. I replaced the bent needle and it still does the same thing "E6". What will fix this?


Follow the instructions below if you receive the error message "E6"
1. Check if the machine rattles and stops as soon as the sewing starts
- Upper thread could be tangled or threaded incorrectly
- Check that the thread take-up lever is threaded

- Raise the presser foot to raise the needle to its highest position and re-thread the machine
2. Remove the bobbin and bobbin case
- Clean any lint or loose threads

- Install the bobbin case so that the projection on it aligns with the spring and install the bobbin into the bobbin case

3. The needle could be bent
- Check that the needle does not hit the needle plate
- Replace the needle if necessary
- Make sure the flat side is facing the back
If the problem persists, your machine may require service.
If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
https://help.brother-usa.com/app/answers/detail/a_id/54048/~/error-message-e6

Feb 02, 2018 | Brother Sewing Machines

1 Answer

The bottom thread keeps bunching up and stalls the machine with the #E6. How can I fix?


Suspect the top thread is not seated completely in the tension disk.

Remove the top thread from the machine.
ALWAYS RAISE the presser foot and rethread from the beginning.
Verify the thread path is correct.

Test your machine.

You can also look in the troubleshooting section of the manual for what the E6 code means.

OR, search for:

Make Model E6

Jul 09, 2017 | Sewing Machines

2 Answers

How can I free up the thread take up lever whcih is seized in my brother bc2100 sewing machine?


Cut the jammed thread away, carefully. It may only need the thread path cleaned of all loose thread bits after you cut off what's gotten jammed up on the lever.

Jun 29, 2014 | Brother Sewing Machines

1 Answer

I have a Brother XR6600 - today I got an E6 error indicting tangled thread. Ihad a check and cleaned it but no thread. When I try to sew the machine jam's ..... Help!


try these things
new needle
rethread machine--presser foot & needle to highest position
keep a check on the thread take up lever, when the top thread come
off the thread take up lever it can also make the machine jam

Jun 05, 2012 | Brother Sewing Machines

1 Answer

E6 error code on cs6000i


it's possible that it's a mechanical or electronic problem or something has worn or is loose, it needs to be serviced

Feb 06, 2012 | Brother CS6000i Computerized Sewing...

3 Answers

E6. Motor locked up because the thread is tangled. I have re-threaded machine and bobbin; thread still tangles after 2 or 3 stitches. HELP!


In my Brother CE-4000, it appears as though the feed dogs (which you can change to a higher position or a lower position) are allowing the bobbin case to spin all the way around and then the needle hits the bobbin case. When the feed dogs are in the lowest position, the bobbin case does not spin all the way around when the needle moves up and down (and therefore the needle does not get stuck in the bobbin case. I am wondering if this is a problem with the feed dogs/case?

Jan 18, 2011 | Brother CE4000 Computerized Sewing Machine

1 Answer

Bottom tread keeps jamming and getting all knoted up. The display gives me an E6 error code. what can i do


try re-threading your machine. usually when the machine is jammed at the bobbin or when the needle gets stuck to the bobbin thread, it means that there is an error with the thread. make sure that the thread isn't pulled through the wrong side of the needle, wrapped the wrong way around the wheels on the top, and that the bobbin is threaded correctly. if this doesn't work, you may want to contact their hotline.

Sep 23, 2009 | Brother CS-100-T Computerized Sewing...

3 Answers

Machine is telling me E6 error but there is no thread tangled


If your thread is not tangled .The E6 will come up also if the top thread is not threaded properly. Is your thread breaking at all ?

Dec 13, 2008 | Brother CS-6000

1 Answer

E6 error on CS-100, thread underneath all knotted and tangled, makes grinding sounds.


Your bobbin is not wound correctly. Check and see if your bobbin thread is wound to loose or unbalanced.

Oct 25, 2008 | Brother CS-8150 Computerized Sewing...

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