Question about Estro Barista Athena

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Hello, we have a Starbucks Barista Athena (type: SIN 017H) machine and it appears we may need a new pump. The power light comes on, the ready light comes one, it steams, but it is silent when we press the button for 1 shot or 2 shots. This is the only reason leading us to believe it might be the pump. We would be greatful with any assistance, troubleshooting, and replacement part number, and where to obtain the part and directions for fixing it. Thank you!

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Hello there, it is possible to repair the pump but you will need to get the parts online... and it appears they come from Italy..

There is a full blog dedicated to how to repair the pump, rather than to just paste it here (and it won't let me paste the pictures accurately so it is best to just link you to it, it's about 3/4 of the way down the page on this site here:

It even shows you where to get the pump. It is a repair on a different Barista model, but the idea is the exact same.

I also recommend you contact Starbucks just to see how much the repair would be. I believe it is only around $50 on this unit so it's probably worth it just to have them do it. Their number is (800) 235-2883.

Also, as a last note, but maybe the most important... if you happened to buy this machine with a major credit card (not a debit card) then I recommend you check with the card company to see if they do extended warranties on electronics, many of them do. For example all American Express cards do for certain. On AmEx cards they warranty all electronics for 5 years, so you could just call them - file a claim on the machine and get a full refund for it. Definitely look into this, it may answer the whole problem.

Anyway, let me know if you need more assistance with this, or if something is unclear,


Posted on Oct 07, 2010


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