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I have a WD Elements 1tb. When I first got it, the device worked great. I placed just about all my pictures on it and then other day I went to use it and it will not work. It shows no drive, the light comes on and blinks on the element. It says that the device is not working properly and that I might have an issue with a driver on my OS. It says that it doesn't have a driver and that the driver is missing or corrupted hard drive. I have a warranty on the device but I really really need to get my pictures off. I didn't copy the pictures I just moved it to the drive and now I can't get them off...

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Connect it to a different computer, to see if the problem continues.
If so, then the WD Elements has two major components:
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter

Disassemble the enclosure, and extract the disk-drive, and directly connect it as a "slave" device in a desktop computer, and see if you can read the files.

As a last resort, search online for "data recovery services", which are commercial companies that will disassemble the disk-drive, and repair it just long-enough to copy your files. Not cheap, but if you REALLY need to get the pictures, it's your "last-hope".

Posted on Oct 07, 2010

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