Question about Compaq Presario 5440 (152507-004) PC Desktop

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My computer starts up but halts after a while. I'm trying to reinstall Windows98 and into the preparation process the computer halts without a reason. It even stops mid-word! Then I try restarting the computer and the start up logo won't display anymore!

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  • Rolan Cowart
    Rolan Cowart Oct 07, 2010

    Have you formatted the hard drive before installing your OS? If so, did you use the Windows 98 format or other format and is it Fat 32? Also what Windows 98 Edition is it (1st edition, OEM edition, 2nd edition. There are so many variables to the problem.

  • joecoolvette
    joecoolvette Oct 07, 2010

    A) Could be the thermal paste in-between the top of the Processor's case, and the bottom of the Heatsink, has dried up. Clean both areas thoroughly, use fresh new thermal paste. Go to a 'Mom and Pop' computer store, a one Processor application is about $2.00 B) Could be a faulty Power Supply. Weak voltage power rail. C) Could be the Ram Memory module/s are loose, and/or the gold plated contact pins on the bottom of the Ram Memory module/s, need to be cleaned. (Computer unplugged from power, observe Anti-Static Precautions) D) Could be a case that the inside of the computer is dirty, and the inside of the Power Supply. Computer unplugged from power, use a can, or two of compressed air for computers, and clean that baby out. (Remove the screws from the back around the outside edges, and slide the case Forward. Comes off like a hood)

  • jonny5needin Oct 07, 2010

    OK here's an update. I was installing Windows 98 and let the computer sit for a moment. I got a "general application failure" if I remember correctly and it sent me to ms-dos saying "Standard Mode: Bad Fault in MS-DOS Extender/Fault: 000B Stack Dump: 040C 0000 047F/Raw fault frame: EC=0053 IP=0100 CS=004B FL=3207 SP=023A SS=030F/(random characters)" I hope this helps find a better solution.



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Hmm. Any computer running Windows 98 was manufactured between 1998 and 2000, i.e., well over TEN years ago.

So, you probably have a "hardware" problem, either:
* bad RAM
* dying CPU
* dying motherboard
* dying disk-drive

Download the free 'MEMTEST86+' software, and burn it onto a CD-R.
Start the computer, and tell it to boot from the CD-R disk.
This will run an exhaustive test of your RAM (and, as a byproduct, your CPU). Any "failures" usually point to bad RAM,
and any "freeze" or "lockup" usually point to a dying motherboard.

Posted on Oct 07, 2010


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Posted on Jan 02, 2017


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My dell optiplex gx620 does not start and it shows no. 3 and 4 lights illuminated on its front . what could be the problem.?

One of your memory chips is bad.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Diagnostic Lights caution.gif CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted.
note.gif NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.

Light Pattern

Problem Description

Suggested Resolution

The computer is in a normal "off" condition, or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
Plug the computer into a working electrical outlet and press the power button.

A possible BIOS failure has occurred; the computer is in the recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

A possible processor failure has occurred.
Reinstall the processor and restart the computer.

Memory modules are detected, but a memory failure has occurred.

  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

A possible graphics card failure has occurred.
  • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
  • If the problem still exists, install a graphics card that you know works and restart the computer.
  • If the problem persists or the computer has integrated graphics, contact Dell.

A possible floppy or hard drive failure has occurred.
Reseat all power and data cables and restart the computer.

A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.

No memory modules are detected.
  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

Memory modules are detected, but a memory configuration or compatibility error exists.

An other failure has occurred.
This pattern also displays during System Setup and may not indicate a problem.
  • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.
  • Check the computer message that appears on your monitor screen.
  • If the problem persists, contact Dell.

After POST is complete, all four diagnostic lights turn green briefly before turning off to indicate normal operating condition.

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Go to: How to recover from a corrupted registry that prevents Windows XP from starting.

I post the link because the fix is very long and you will need to print it to start the process of boot your system.I also not shure your OS.

If is Win 98 here is the fix:
These are the Windows 98 boot disk images available from AllBootDisks.
Download the diskette image you need, and if you need assistance creating a bootable diskette from this image, visit the how-to page.

You have no Javascript! You must use a Javascript enabled browser. Download the diskette image: Windows98.exe 27/2/07922 kb

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