I just refilled both of the cartridges for officejet 4215xi and it keep saying cartridge error

Newer printers and all in one machines do not take refilled cartridges.

hi
you need to replace one or both of your cartridges with new ones
if you have the old you can check , what cartridge couse the error and you can refill the old one like this

if i help you pls vote me

hi my friend

you need to replace one or both of your cartridges with new ones
if you have the old you can check , what cartridge couse the error and you can refill the old one like this



if i helped you pls vote

this error is recomded for the printer becouse printer will count the print out

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", "cartridge in wrong slot", etc.) typically indicate the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Many brand name printer cartridges have a code that tells the printer they are a new cartridge. Once the cartridge is empty it will never again tell the printer that is it new.

You can refill the cartridge but it will continue to tell the printer that it is empty.

You say you "had my ... cartridges refilled today" so I suggest you go back to the folks who refilled them and ask them for suggestions.

Otherwise, purchase off-brand cartridges that won't tell the printer they're empty and keep refilling them as needed.

Another approach: purchase a new printer that won't give you this problem. I refill my Lexmark cartridges without any problems.

Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Don

You probably just need a new cartridge, they have an expiration date after which they dont work, and many of the generic refills don't work. HP says to clean the contacts on the cart. with alcohol and also the pins in the carriage where it goes. After that it's just a new cartridge.

sounds like they're the type of cartridges that cannot be refilled, due to the computer chip on them.

I would not recommend you refilling HP ink cartidges.
Because no other ink cartridges can give you a better quality or value for you money.
Even if you call HP and say that you are using reffiled ink cartridges then they will not support you even if you are in warranty.
Because Genuine HP Cartridges are manufactured under SIX SIGMA Quality assurance and they give Value for you money.
What i can suggest you is to try a Geniune set of ink catriadges and check.

Good Luck