Question about Sony PlayStation Portable (PSP) Console

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Error message: The disc could not be read

When turn on psp, the above message appears. I can hear the spindle turns but it won't read the disc and I know the disc is good. Can you tell me what could be wrong?

Chance

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Whoeve post this comment is very stupid!! people are asking for a diferent solution ..and u tellin them somehtign they already know //whtathe f u ck !! stupid *** ..

Posted on Nov 05, 2008

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My wii won't read discs


Made a video showing how I fixed this exact problem on mine.

Jan 16, 2012 | Nintendo Wii Console

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My PS2 is not loading Grand Turirsmo 4!


If your PS2 works fine with most of the games and won’t play a few..Then you should try this trick to play them too on your PS2:
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  7. And set it from Standard to "Fast".
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  10. Remove the Reset Button and Press it again.
Be patient and wait till the game loads itself. If your lens is in good condition then it will play game in first go else try again till it PLAY your game. If still your Grand Turismo 4 DVD wont work then you must clean your PS2 lens.Watch following video to learn about cleaning lens:
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Dec 16, 2009 | Sony PlayStation 2 (PS2) Console

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Psp UMD disc won't work.


try to turn umb auto start off on system settings turn off system put disk in and try again

Jan 06, 2009 | Sony PlayStation Portable (PSP) Slim...

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It won`t read my game


have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit. About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.

umdgear_small.jpg
It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

if you need more infomation please just ask ... Symo02

Oct 19, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

I can not get my PSP to bring up games


open the door to the psp and turn it on. hold down a little black switch on the left side of the disc holder near the spindle. if the laser moves up and down and flashes red than the laser is fine. if the spindle spins ups a couple of times its fine. If both are functioning you need to take a qtip and move the laser all the way to the outside of the track b/c it is stuck and can't read the disc properly. let me know if you need more help. thanks

Aug 05, 2008 | Video Game Consoles & Games

2 Answers

Psp disc error


Your PSP's laser has been damged.. You will have to get it replaced preferably by a tech from sony..
Good Luck!

Apr 04, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp lockout


Based on my experience, this can be due to several things from a bad laser to a bad motherboard or spindle motor, etc... This is not a problem you can fix alone if you're not experienced. When you say "it won't read them" do you also get a disc read error message on the screen, or does the screen stay exactly the same (no message) ? If you answer this I can further pinpoint where the problem is ?

Feb 11, 2008 | Sony PlayStation Portable (PSP) Console

5 Answers

PS3 wont read any discs


Hi, Chr1s

 

The Laser tries hard to focus and read discs until it locks onto the data..  If it is having trouble reading a disc due to a dirty lens or hair trapped in the disc drive spindle, it will keep looking until you turn it off.  The problem with this is that the lens holding assembly is made of Linear low Density polymer Plastic.  The heat from the laser focusing over an hour like you said, has probably melted your Blue ray laser. Chances are it can be fixed, but Chances are not without buying a new laser. Hopefully you will contact Sony Support at 1800 345 7669 and attempt to get them to repair it for you. Try hard, they may come through for you. They have in the past.  SOny has a great Service department, and blows Microsoft out of the water. i  got my PSP back in 10 days.  Cost me only $5.25 to mail it to them. My PSP is fully functioanl again.

 

Pleas Click on Solved here, you only have one vote shot.  I have put a lot of effort into telling you what is happening for Free tip.

Oct 16, 2007 | Sony Playstation 3 (PS3) Console

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